I am getting Critical Service Failed. Can't get my laptop to work.

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I am getting Critical Service Failed. Can't get my laptop to work.

Anonymous

How should I fix this problem? I am getting blue screen saying I have a critical service failed.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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4 answers

Answer 1

Try to access the Windows Recovery Environment, turn your computer on and off three times. While booting, make sure you turn off the computer when you see the loading logo. After the third time, Windows 10 will boot into diagnostics mode. Click Advanced options when the recovery screen appears.

Then in the "Choose an option" screen, click Troubleshoot => Advanced Options =>

Try to use System Restore or Startup Repair options

If that didn't work, then RESET your PC.

in the "Choose an option" screen, click Troubleshoot => Reset this PC and follow the on-screen instructions.

I hope this helps. Feel free to ask back any questions and keep me posted.

Answer 2

Anonymous

I can't get my laptop to startup screen.

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Answer 3

Hi Sonika,

I'm Paul and I'm here to help you with your concern.

Please upload the minidump files Windows created when you encountered BSOD. It will help us determine what caused the PC to crash.

Open Windows File Explorer
Go to C:\Windows\Minidump
Zip those files
Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.).
Then share the link here.

Thanks.

Answer 4

Anonymous

Can I do this in commad?

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I am getting Critical Service Failed. Can't get my laptop to work.

4 answers