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How to fix the error 0x80004002 in Windows 11

Anonymous
2023-01-24T08:54:24+00:00

Hello,

I can't do the last update from Windows, I have the "0x80004002 error".

The follow update can't be install :

  • Mise à jour intelligente de la sécurité pour Microsoft Defender Antivirus - KB2267602 (version 1.381.2621.0)
  • 2023-01 Mise à jour cumulative pour Windows 11 Version 22H2 pour les systèmes x64 (KB5022303)
  • Outil de suppression de logiciels malveillants Windows x64 - v5.109 (KB890830)
  • Lenovo - System - 2.0.3.5
  • 2022-12 Mise à jour cumulative pour .NET Framework 3.5 pour et 4.8.1 pour Windows 11, version 22H2 pour les systèmes x64 (KB5020880)
  • 2022-08 Mise à jour de sécurité pour Windows 11 22H2 pour les systèmes x64 (KB5012170)

Thank you !

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-01-24T09:36:13+00:00

    Hi,

    I'm Jen. I'm not working for Microsoft but I'd be happy to help you figure this out.

    I understand you're unable to install the pending updates due to an error. To troubleshoot, you can start by running the Windows update troubleshooter.

    https://support.microsoft.com/en-us/windows/win...

    However, if the problem persists you can further troubleshoot the error by following methods 2-5 in the link below.

    https://www.thewindowsclub.com/fix-0x80004002-w...

    I hope this helps. Feel free to share how it went.

    Kind regards.

    *****Note: This is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.*****

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  2. Anonymous
    2023-01-25T10:19:42+00:00

    Hello Titouan, I'm Greg, here to help you with this.

    Here are all possible fixes for fixing Windows Update in Windows 11:

    https://answers.microsoft.com/en-us/windows/for...

    if any fixes don't work just skip them and go to the next one. If you're at less than Version 22H2 in Settings > System > About, I'd skip to the Repair Upgrade in Step 11 to save time.

    Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2023-01-24T10:10:46+00:00

    Hi Jen,

    THank you for your help !

    I'm stuck at "reset the Windows Update Components"

    When I Re-register the BITS files and the windows Update related :

    this : "regsvr32.exe mshtml.dll"

    made me an error :

    Module "mshtml.dll" has been charged but the entry point DllRegisterServer is not found

    I hope you can help me again ;)

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