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Missing LG DVD Device Drivers on Windows 10 Ameliorated

Anonymous
2023-01-16T21:27:12+00:00

Greetings, last year I assimilated my computer with Windows 10 Ameliorated*(only because MSFS2020 won't run on Windows 7, nor any virtual Win10)*. ********* (the hyperlink insert feature isn't working on this) Then recently I realized that the DVD Drives are not appearing under "This PC" which I renamed to "The Collective" after WinBorg 7 Ultimate & WinBorg XP. Then when I open the Device Manger, I can see that there's no driver installed for them. (the DVD/CD-ROM drives is expanded with the two devices under and has the little icon with the yellow triangle and Exclamation mark(!).

The Device Status has:

Also I recently checked the SATA cable connection on the Motherboard, and it was connected... though I moved it to one of the two that the HDD's are not connected to. Can probably move it back, but that won't cause the driver to be installed.

Windows Update has been removed on Win10AME(it's an open "back door"), so there's no automatic searching on the interweb for the drivers.

Also the USB DVD Drive can be connected to a stock Windows 10, which I have running in VMWare Workstation, and it works on there. Though it has a different name on there, so I don't know if the driver in the guest OS would work on the host system.

In addition to make matters more confusing, I've received conflicting comments from both Microsoft and LG support agents

A Microsoft Live Chat agent said this morning:

I really wanted to help you with the drivers but the drivers are provided by the manufacturer only as they have manufactured the device and the drivers are provided by the manufacturer to keep the hardware running with the OS and software. Windows do have Windows update service which can directly connect with LG services and try to download the latest updated drivers provided by them, if that doesn't works then we require to manually download and install the drivers.

Also an LG Support agent on WhatsApp told me yesterday:

Upon checking on our system we don't have the drivers for this unit and only microsoft can provide it for you.

And I also called LG Support today, and a bloke there told me that they don't have drivers for the DVD Drives, and that the OS automatically installs the drivers for them.

And it's true, that the LG Support website does not have any drivers... only firmware updates. So where are the drivers originating from?

Plus the Windows 10 Ameliorated Developers claim that this has nothing to do with "AME" (Windows 10 Ameliorated).

And said, "Here's a last resort for you, simply backup and restore the drivers from your vanilla Windows 10 into AME: ********** "

Although as stated above, I don't know if virtual OS drivers would work on the host OS.

Thank you.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-01-17T18:29:38+00:00

    Greetings Ser Derrick, thanks for your reply, and thank you for the welcome. I followed your instructions and found that there's only two(2) CD-ROM drivers already on my computer, "(Standard CD-ROM drives)" & "Mitsumi". There is no Microsoft driver.

    Image

    Image

    When I tried to install the first one, "(Standard CD-ROM drives)" the same "Code 39" appeared again.

    Image

    Thank you.

    3 people found this answer helpful.
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  2. Anonymous
    2023-01-20T01:17:09+00:00

    Hi

    Thanks for your reply.

    If you want to download Windows 10 images, you can refer to this link. I hope it can help you.

    2 people found this answer helpful.
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  3. Anonymous
    2023-01-18T02:30:57+00:00

    Hi, ok alright... the needed driver(s) would be on the Windows 10 DVD/ISO, right-o? If I have a product key for Win10 I could download the ISO, is that right? I have a ghost drive. This web page purports to give the option of downloading an ISO, but the download link doesn't work. https://microsoft.com/en-us/software-download/windows10

    Thank you.

    1 person found this answer helpful.
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  4. Anonymous
    2023-01-17T02:47:57+00:00

    Hi

    Welcome to Microsoft community.

    I'm glad to help you.

    Have you ever tried to manually select the driver install and check whether the problem disappears?

    1. Open Start and search for Device Manager.
    2. Right-click the DVD driver and select the update driver option.

    1. Then click Let me pick from a list of available drivers on my computer.
    2. Uncheck the Show compatible hardware option.
    3. Select the original Microsoft driver or the corresponding driver of your DVD to check whether the problem disappears.

    I look forward to your further news.

    If anything is unclear, please do not hesitate to let me know.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist

    1 person found this answer helpful.
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  5. Anonymous
    2023-01-18T01:43:00+00:00

    Hi

    Thanks for your reply.

    Since your image is not the official image of Microsoft, some drivers will be reduced or even removed. This will cause the relevant driver to be unable to use and install normally. You still need to contact the image producer again.

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