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Intermittent loss of connection with wifi, computer issue

Anonymous
2023-01-12T21:27:22+00:00

I have been having this issue for a few months now where randomly my internet connection will disconnect momentarily ranging from about a second to even 3 minutes (however that was only once). Its essentially random from what I can see but happens about every 30 minutes and each time it occurs it disconnects 3-6 times with approximately 50-60 seconds in between each disconnection. I have tried a great many solutions but absolutely nothing has worked.

My system is a tower B450 AORUS Elite motherboard, Ryzen 7 1700X, 32gb ram, 1060 gpu, and Windows 10 home not activated. I also use a TPLink AC1900 wifi adapter and currently have a TPLink pcie wifi card (disabled). However these issues started about 2 months after I got the wifi adapter and they persist using other wifi adapters. Its also not a router or modem issue as I have tried another wifi and the same issues persist.

Some of the things I've tried-

  • Reset network
  • Uninstall and update all network drivers
  • Turned off network discovery
  • Changed power settings
  • Uninstalled ICUE and all drivers related to it (issue still persisted so I reinstalled the new version of ICUE)
  • Reset TCP/IP configuration
  • Looked at event viewer and although am getting a handful of errors like, WLAN-Autoconfig, Security-SPP, DistributedCOM, Bonjour Service, from what I can tell, none of these coincide with the disconnects in wifi and they occur much less often than the disconnects so I would doubt.

Some things that I have not tried yet but have been thinking about trying are doing a repair of windows as I assume it might be some driver issue or also updating my BIOS as it is definitely exceptionally out of date.

I'm sorry I'm not including more information but honestly I don't really know what information would be pertinent so please let me know and I would be happy to provide. Here are my network drivers though- (for some reason its not allowing me to upload a photo) so

-Realtek Gaming GbE Family COntroller

-TP-Link Wireless N PCI Express Adapter(disabled)

-TP-Link Wireless USB Adapter

-WAN Miniport(IKEv2)

-WAN Miniport(IP)

-WAN Miniport(IPv6)

-WAN Miniport(L2TP)

-WAN Miniport(Network Monitor)

-WAN Miniport(PPPOE)

-WAN Miniport(PPTP)

-WAN Miniport(SSTP)

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-01-22T00:23:47+00:00

    Hi Zadee,

    Sorry I have been quite busy with school but, I just did all the fixes you recommended, updated my chipset driver and also my bios which was 5 years out of date. Unfortunately it still seems to be occurring so I'm not really sure where to go from here.

    Thanks

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  2. Anonymous
    2023-01-12T22:33:54+00:00

    Forgot that you have already mentioned your Baseboard in your post. You can download the drivers I mentioned directly here:

    Latest BIOS:

    https://download.gigabyte.com/FileList/BIOS/mb_...

    Chipset:

    https://download.gigabyte.com/FileList/Driver/m...

    Source:

    https://www.gigabyte.com/Motherboard/B450-AORUS...

    STANDARD DISCLAIMER:

    This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2023-01-12T22:05:00+00:00

    Thanks for reaching out! My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

    Try transferring the adapter to a different port first. Then test. If it's still the same, go to your manufacturer's website and get the latest BIOS, Chipset, and I/O drivers then install them. And test again.

    If you need help getting those drivers, upload this info here:

    -On your keyboard, press Win + R

    -Type: msinfo32, press enter

    -Take a screenshot of the System Information, make sure to get the System Model, Baseboard Manufacturer, and Product

    -Then upload it here

    Thanks!

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