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I cant login to Microsoft store error code 0x800704cf

Anonymous
2023-01-18T16:36:45+00:00

I cant login to Microsoft store it says that "you'll need the internet for this" error code 0x800704cf. I have tried a lot of different ways to solve the problem but nothing works, and no its not that i have network problems because everything else works except this. (i just want to play Minecraft).

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-01-18T17:15:24+00:00

    Hello CarlLJ,welcome to the Microsoft community, I'll be happy to help you today;

    I understand that you are having problems logging into the Microsoft Store.

    Does your internet work well in other apps?

    Initially I recommend that you try the fixes below;

    Check if you are updated with the latest version of Windows 10;

    Press Windows key + i and go to Update and Security;

    Click Check for updates and do ALL pending updates;

    Run the store troubleshooter;

    Press Windows key + i and go to Update & security;

    Click Troubleshooting and then Additional Troubleshooting;

    Select Windows Store Apps and click Run the troubleshooter;

    Clear store cache;

    Click on the WIndows search bar and type: wsreset press Enter;

    Reset the network;

    Press the “Win ​​+ I” keys together to open the Windows 10 “Settings” screen and enter “Network and Internet”;

    On the new screen, under “Status”, slide the screen down and click on “Network Reset”;

    Now, click on “Restore now” and confirm the beginning of the process;

    Before restarting the PC, perform a clean boot;

    Press the keys: Ctrl+Shift+Esc to access the task manager;

    Click Startup and disable all programs that start with Windows;

    Restart the PC and check if the problem still persists;

    See you soon!

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  2. Anonymous
    2023-01-23T18:14:21+00:00

    Sorry i have been a way for the past week but i tried the new ways but they didn't help the case.

    Yes i can access the browser normally with the internet that i have on. The only thing it doesn't work on is Microsoft corporation related programs on the computer like for an example Feedback Hub or Microsoft store.

    I updated my computer not so long ago to windows 10 and after that all the problems came up.

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  3. Anonymous
    2023-01-19T13:50:56+00:00

    Dear CarlLJ,can you access the internet through the browser normally?

    Try resetting your internet modem;

    Turn your modem off and wait 3 minutes before turning it back on;

    Change alternate and preferred DNS;

    Press WIndows key + R and type: Ncpa.cpl press Enter;

    Right-click on your connection and go to Properties;

    Select TCP/IPv4 Protocol and click Properties;

    Check the option "Use the following DNS server addresses":

    Set the DNS servers as below:

    Preferred DNS Server: 8.8.8.8

    Alternate DNS Server: 8.8.4.4

    Click OK;

    Reset network components;

    Open the new notebook;

    Copy and paste the commands below:

    ipconfig /release

    ipconfig /renew

    arp -d *

    nbtstat -R

    nbtstat -RR

    ipconfig /flushdns

    ipconfig /registerdns

    netsh interface ip delete arpcache

    netsh advfirewall reset

    netsh branchcache reset

    netsh int ip reset c:\resetlog.txt

    netsh int ipv4 reset

    netsh int ipv6 reset

    netsh winsock reset

    netsh winsock reset catalog

    netsh winsock reset all

    netsh int ip reset all

    netsh int ip reset

    Save the file with the name of reset.bat;

    Then run the file as an administrator;

    Check if the problem is fixed;

    Hope this helps, see you soon!

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  4. Anonymous
    2023-01-18T17:36:07+00:00

    I tried what you said but it didn't help, i still cant login. I tried longing in to Xbox console companion to check if it just the Microsoft store that is wrong with, but it says the same thing there as well 0x800704cf. do you have any other ways it might work?

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