Why can't my win10 pc connect to my t-mobile internet gateway by wifi?

Nicole,

               Thank you for responding to my Wi-Fi problem. My computer is a desktop Windows 10 pc. The network icon shows the Wi-Fi connection as “no internet, secured”. It also shows the ether cable connection as “Connected”. I have full use of the internet through the ether cable, however I would like to use that port on the router for my printer in order that my other computer has printer access. My T-Mobile Gateway router has only two ether ports. The router appears to operate at 2.4Ghz. My properties settings for the Wi-Fi network include “automatic DHCP”. One trouble shooter session indicated that I had an “improperly configured ip address”. Another properties window indicated that DHCP was not on. The T-Mobile tech said that my machine may be expecting a static ip address while their Gateway is broadcasting a dynamic one. Also, what APP should be allowed to pass through the firewall? I suspect a setting or a flaw in the Windows software associated with dynamic ip addressing.

                              Thank you again,

                              Jim Ashworth

Hi, I’m Nicole, I’ll be happy to help you out today.

Just to clarify, are you using a laptop or desktop computer?

Also, does the network icon on the bottom right side of the screen has an x mark on it?

Will wait for your response.

Thank you.