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Windows 10: Network Adapter not found

Anonymous
2023-01-18T02:07:32+00:00

Hello everyone,

Randomly my internet is not working. When I did the troubleshooting, it says ""windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver".

I have Dell Inspiron 15-7597. I don't see the network adapter in the device manager. I installed the wireless Wifi driver and still nothing changed.

What should I do?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-01-18T03:22:25+00:00

    Tried the steps above and still nothing.

    System Information:

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  2. John DeV 162.6K Reputation points Independent Advisor
    2023-01-18T04:27:45+00:00

    Hello KhaOma,

    That is the latest Wi-Fi driver for your device Dell Inspiron 15 7579 2-in-1

    Kind regards,

    John DeV

    Independent Advisor

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  3. Anonymous
    2023-01-18T04:22:53+00:00

    Is this the right driver that will work with my laptop? Because on the Dell website (Link posted in the original post) says my driver is Intel 3165/7265 WiFi Driver.

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  4. John DeV 162.6K Reputation points Independent Advisor
    2023-01-18T04:07:41+00:00

    Hello KhaOma,

    Thank you for updating me with that information. Please try this if it helps.

    **Press Start then search Device Manager

    Expand the Network adapters

    Click View then make sure "Show hidden devices" is checked

    Find the Network driver in the list

    Right click it and select Uninstall device

    After that, download and install the latest driver for your device using the link below.

    https://dl.dell.com/FOLDER07416190M/12/Qualcomm...

    Restart your computer

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. John DeV 162.6K Reputation points Independent Advisor
    2023-01-18T02:39:19+00:00

    Hello KhaOmaa,

    Good day! I'm John and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. When was the last time it worked properly?

    Please try the following methods below.

    1. Use the Network troubleshooter. Select Start > Settings > Network & Internet > Status. Under Change your network settings, select Network troubleshooter.
    2. Select Start then search Settings

    Click Update and Security then Troubleshoot

    Click Additional troubleshooters

    On the list, Select Internet Connections then Run Troubleshooter

    1. Reset Network Settings

    Press Windows key+ I to open Settings

    Select Network & Internet > Status.

    Under the "Change your network settings", click Network reset

    Click Reset now then Yes

    If the issue persists, press Windows key+R to open Run then type: msinfo32

    Press Enter

    Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data.

    https://answers.microsoft.com/en-us/feedback/fo...

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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