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How do I change my keyboard back to normal settings?

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Anonymous
2023-01-02T10:51:35+00:00

Since NY my keyboard layout has changed. I ONLY have the English UK language installed, but SHIFT + 2 doesn't give me " it gives me @, the # is now a backslash.

additional - installing Logitech Setpoint and updating the keyboard drivers didn't work either.

Running Windows 10 Pro, 64bit

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. John DeV 161.8K Reputation points Independent Advisor
    2023-01-02T11:26:24+00:00

    Hello ChadUpton,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Press Start then search Language Settings

    Under Preferred languages, add English (United States)

    After that, remove English (United Kingdom)

    Restart your computer

    Go back to Language Settings

    Add English (United Kingdom)

    Remove English (United States)

    Restart your computer

    Please check if the issue persists

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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  2. Anonymous
    2023-01-02T13:35:07+00:00

    Thanks for the advice. Carried it out as per the instructions and no, the problem is not sorted.

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  3. John DeV 161.8K Reputation points Independent Advisor
    2023-01-03T01:04:15+00:00

    Hello ChadUpton,

    Thank you for updating me with that information. I apologize that this did not resolve the issue. Have you recently replaced your physical keyboard?

    **Perform a Clean Boot

    Determine whether a background program or a software conflict is causing the issue.

    Press Windows key+R to open Run then type: msconfig

    Press Enter

    Select System Configuration > go to the Services tab.

    Select and make sure to put a check mark on "Hide all Microsoft services"

    Click Disable all.

    Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

    Please check the support article at the link below for more details.

    https://support.microsoft.com/en-us/topic/how-t...

    If this does not work, please try to consider performing a System Restore at an earlier date where everything still works.

    Press Windows key+R to open Run then type: rstrui.exe

    Press Enter. This will open System Restore

    Click the Next button.

    Select the restore point at an earlier date where everything is still working.

    Click Next then Finish

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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  4. Anonymous
    2023-01-03T08:53:10+00:00

    I’ll try that. Odd thing about this is, with nothing being changed or installed, all of the system restore points before 1st January have gone so a system restore isn’t an option.

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  5. John DeV 161.8K Reputation points Independent Advisor
    2023-01-03T09:03:42+00:00

    Hello ChadUpton,

    Thank you for updating me with that information. Please try creating a new local administrator account then check if the issue persists.

    https://support.microsoft.com/en-us/windows/cre...

    Kind regards,

    John DeV

    Independent Advisor

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