Hi CharleneLA,
I am Dave, I will help you with this.
1
Normally, you just inset the ISB drive, then open File Explorer and select 'This PC' on the left and on the right, double click the USB drive to access the contained files.
2
What type of USB dive are you using, is it a USB flash drive or an external hard drive?
Are you getting any error when you try to access that drive?