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Scan to computer Epson WF-2860 series not working

Anonymous
2023-01-30T17:48:33+00:00

Hi!

The scan feature doesnt work. It says to check connection with the laptop. I have the latest driver installed.

Thanks!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-01-30T18:38:05+00:00

    Hi Paul!

    It did work before but then stopped suddenly.

    I tried uninstalling and reinstalling the software.

    I’ve set up the printer as the default.

    The printing part works, it’s just scanning that’s the issue.

    Thank you!

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  2. paulr0511 44,525 Reputation points Independent Advisor
    2023-01-31T16:57:34+00:00

    Have you tried uninstall and reinstalling this particular driver Scanner Driver and Epson Scan 2 Utility v6.4.4.0 which is also on the link below?

    https://epson.com/Support/Printers/All-In-Ones/...

    Also, as your your scanner is included in a multifunction or All-In-One printer, you may only see the name of your printer. To see your scanner, under Printers & scanners, select your installed printer, select Manage, and then choose your scanner and you can also check out the link below for reference.

    https://support.microsoft.com/en-us/windows/ins...

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  3. paulr0511 44,525 Reputation points Independent Advisor
    2023-01-30T18:30:36+00:00

    Good day Misriya, thanks for your question. I am glad to be able to provide assistance to you today. Is this working previously? Is there any troubleshooting step/s that you have tried so far?

    Regards,

    Paul R.

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