Hello, I have been having a windows WHEA Uncorrectable ERROR for about two months now. It happens when I attempt to play a game on my M.2 SSD. I have tried 2 brand new SSDs all give me the same issue. If I use a HDD I get no issues when running my game. I have replaced my motherboard, cpu & SSD no fix. I have read many forums and articles and tried almost every tip and trick that has been recommended.I have no minidump file as they do not get created when I get a BSOD. The only DMP file I was able to find is when I go to ( Windows -> LiveKernelReports -> WHEA) when I analyze that I get:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff9c04189ee8c0, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000bea00000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000001000108, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2687
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 2788
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 343
Key : Analysis.Init.Elapsed.mSec
Value: 8818
Key : Analysis.Memory.CommitPeak.Mb
Value: 84
Key : Bugcheck.Code.DumpHeader
Value: 0x124
Key : Bugcheck.Code.Register
Value: 0x5650f1a0
Key : Dump.Attributes.AsUlong
Value: 18
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
FILE_IN_CAB: WHEA-20230106-1536.dmp
DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump
BUGCHECK_CODE: 124
BUGCHECK_P1: 0
BUGCHECK_P2: ffff9c04189ee8c0
BUGCHECK_P3: bea00000
BUGCHECK_P4: 1000108
PROCESS_NAME: smss.exe
STACK_TEXT:
ffff81875650f150 fffff8073855e2cf : ffff9c04189ee8a0 0000000000000000 ffff9c04189ee8c0 0000000000000022 : nt!LkmdTelCreateReport+0x13e
ffff81875650f690 fffff8073855e1c6 : ffff9c04189ee8a0 fffff80700000000 000000d800000000 000000d84617fac0 : nt!WheapReportLiveDump+0x7b
ffff81875650f6d0 fffff807383cb141 : 0000000000000001 ffff81875650fb40 000000d84617fac0 0000000000000238 : nt!WheapReportDeferredLiveDumps+0x7a
ffff81875650f700 fffff80738252927 : 0000000000000000 ffff9c0418bd6030 0000000000000103 0000000000000000 : nt!WheaCrashDumpInitializationComplete+0x59
ffff81875650f730 fffff8073800caf8 : ffff9c041ae30000 ffff9c041ae35d00 ffff81875650fb40 ffff9c0400000000 : nt!NtSetSystemInformation+0x1f7
ffff81875650fac0 00007ffe556305f4 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28
000000d84617fa68 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffe`556305f4
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {f59f17e7-f24e-04f5-3f16-e9425b2acba5}
Followup: MachineOwner
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff9c04189ee8c0, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000bea00000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000001000108, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2687
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 2788
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 343
Key : Analysis.Init.Elapsed.mSec
Value: 8818
Key : Analysis.Memory.CommitPeak.Mb
Value: 84
Key : Bugcheck.Code.DumpHeader
Value: 0x124
Key : Bugcheck.Code.Register
Value: 0x5650f1a0
Key : Dump.Attributes.AsUlong
Value: 18
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
FILE_IN_CAB: WHEA-20230106-1536.dmp
DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump
BUGCHECK_CODE: 124
BUGCHECK_P1: 0
BUGCHECK_P2: ffff9c04189ee8c0
BUGCHECK_P3: bea00000
BUGCHECK_P4: 1000108
PROCESS_NAME: smss.exe
STACK_TEXT:
ffff81875650f150 fffff8073855e2cf : ffff9c04189ee8a0 0000000000000000 ffff9c04189ee8c0 0000000000000022 : nt!LkmdTelCreateReport+0x13e
ffff81875650f690 fffff8073855e1c6 : ffff9c04189ee8a0 fffff80700000000 000000d800000000 000000d84617fac0 : nt!WheapReportLiveDump+0x7b
ffff81875650f6d0 fffff807383cb141 : 0000000000000001 ffff81875650fb40 000000d84617fac0 0000000000000238 : nt!WheapReportDeferredLiveDumps+0x7a
ffff81875650f700 fffff80738252927 : 0000000000000000 ffff9c0418bd6030 0000000000000103 0000000000000000 : nt!WheaCrashDumpInitializationComplete+0x59
ffff81875650f730 fffff8073800caf8 : ffff9c041ae30000 ffff9c041ae35d00 ffff81875650fb40 ffff9c0400000000 : nt!NtSetSystemInformation+0x1f7
ffff81875650fac0 00007ffe556305f4 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28
000000d84617fa68 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffe`556305f4
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: LKD_0x124_0_AuthenticAMD_PROCESSOR__UNKNOWN_IMAGE_AuthenticAMD.sys
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {f59f17e7-f24e-04f5-3f16-e9425b2acba5}
Followup: MachineOwner
As well in my event viewer, I see the following errors:
The driver \Driver\WudfRd failed to load for the device HID\VID_1532&PID_0529&MI_03&Col02\8&33609df2&0&0001. (Warning)
The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer. (Error)
My PC Build is:3060 ti founders
Corsair VENGANCE RGB PRO 16gb 3200mhz
Ryzen 7 7800x 8 core processor
WDC 1 TB HDD/ SEAGATE FIRECUDA 520 SSD
650 W CoolerMaster PSU
Please let me know of anything you can think of to help me fix this issue. Thank you!! If anything I said is unclear please let me know I am more than happy to clarify.
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