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Dual Monitors not extending - Windows 10

Anonymous
2023-01-23T21:13:42+00:00

Hi! I have a Samsung Curved Gaming Monitor and a HP Office Monitor. I plan to connect both of these monitors to my pc so i can have a dual monitor setup. I've tried countless cables, splitters and multiple test monitors and all my pc wants to do is duplicate and not extend. When i press "Detect Multiple Displays" it tells me that there isn't any and therefore doesn't give me any of the multiple display options. I've been told that this is an OS issue and i would love some assistance. My pc is from PC Specialist with a NVIDIA Geforce GTX 1660 super graphics card and i run Windows 10. Would love any assistance!

Windows for home | Windows 10 | Devices and drivers

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  1. Jan J.23 13,405 Reputation points Independent Advisor
    2023-01-25T23:51:46+00:00

    Hello, I'm Jan and I'm happy to help you today. I'm sorry that you are experiencing this problem with your computer. If you are using a splitter, the only option is to duplicate screens since the same signal will be fed to both screens/monitors.

    Both monitors should be plugged directly into the Graphics card output, but if there is only one display port. Plug the other monitor using a USB to display/HDMI adapter.

    1 person found this answer helpful.
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  2. Anonymous
    2023-01-25T21:56:38+00:00

    Hi Cosmo -

    Thank you for your response. My apologies but it seems that I ran out of ideas, maybe someone has a better resolve.

    Regards,

    Jerico T.

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  3. Anonymous
    2023-01-25T16:55:04+00:00

    It is not possible to use extended view with a splitter. This can only be done with 2 separate video outputs. If your computer is a desktop you can install a video board with multiple outputs. If it is a laptop you would have to use a USB video adapter.

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  4. Anonymous
    2023-01-25T16:16:15+00:00

    Hi Jerico,

    i've tried doing both these things multiple times now. I just did it again, and it said that i have the best version available. I then rolled-back my driver , and it still did not seem to connect my two monitors to extend. They are still only duplicating and my pc still only picks up one monitor that is connected.

    I'm using a splitter to connect both my monitors to my pc as i only have one display port and no other ports connect my two monitors. If you have any other ideas, i am willing to try!

    Thank you.

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  5. Anonymous
    2023-01-23T22:19:16+00:00

    Hi Cosmo -

    I'm Jerico T., I understand that you're having some issues right now, I'll do my best to help you with your concern.

    Kindly try to perform the troubleshooting methods below and check if any of the methods will fix your concern.

    Method 1: Update Driver

    1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
    2. Locate and expand Display adapters
    3. Right-click on the driver and select Update driver
    4. Select Search automatically for drivers
    5. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

    Method 2: Roll-back driver

    1. Open run box by pressing Windows Key + R and type devmgmt.msc then hit enter
    2. Locate and expand Display adapters
    3. Right-click on the driver and select Update driver
    4. Select Browse my computer for drivers
    5. Select Let me pick from a list of available drivers on my computer
    6. Select any older driver from the list and click next
    7. Wait for the process to complete, once completed, restart your computer and check if it resolves your issue.

    Feel free to reach back if you need any further assistance.

    Hope this help. Have a good day.

    Thank you,

    Jerico T.

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