Solved - disconnected when I try to play Roblox

Hi, I have the same issue as him, but mine is windows 11, so how to fix it, please respond because this problem is so annoying thank you.

Hey there,

Thank you for using our Microsoft Community.

According to your description, it seems that your computer has been disconnected from the game's server. Here are some steps we could try:

Just renew your ipconfig from your computer

click on your search option and then type cmd and click on run as administrator

type the following commands (Type enter after each command)

ipconfig /flushdns

ipconfig /release

ipconfig/renew 

Now whatever a message you get you just need to wait because it may take some time

The final command will be:

netsh winsock reset 

hit enter

And then change the dns:

Settings > Networtk & Internet > Change adapter options > WiFi-Properties

scroll down and find out this option called internet pratical version 4(TCP/IPv4) just click on there and first you got to come over here and click on use the following DNS server addresses:

For Google DNS address:

Preferred DNS server: 8.8.8.8

Alternate DNS server: 8.8.4.4

or you can also use the Cloudflare

Preferred DNS server: 1.1.1.1

Alternate DNS server: 1.0.0.1

Now click on validate setttings upon exit and click on ok.

Make a right click on the WIFI on this connection and choose disable now just wait for 4-5 seconds and once done just make a right click on it again and choose enable it back.

After performing the above steps, restart your computer.

We appreciate your patience and cooperation in working closely with me on this issue. If there are any updates or changes, please do not hesitate to let me know.

Have a nice day and stay safe!

Best regards,

Olivia - MSFT | Microsoft Community Support Specialist

Hello! I would just like to know if this will do anything to my computer besides the network

Thank you for the update. Okay, no problem. If you have any other questions, please feel free to contact the Microsoft Community Forum.

Give you best wish Merry Christmas in advance!

Olivia

So I found the issue some of my apps were messing up my network I deleted them and my network was WAY faster thanks for the option if my network goes back down with no reason I will try this thank you! :)