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Windows 11 Error message 0x00000709 while connecting to shared printer

Anonymous
2023-01-06T07:54:21+00:00

An error message is displayed while connecting to network shared printer. 'Operation could not be completed (error 0x00000709) Double check the printer name and make sure that the printer is connected to the network.

Windows for home | Windows 11 | Devices and drivers

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  1. Ramesh 176.1K Reputation points Volunteer Moderator
    2023-01-06T07:58:49+00:00

    Hi,

    It's a known issue in Windows 11 22H2. This error occurs because the default connection method has changed in 22H2. Altering a setting in the Group Policy Editor resolves the issue.

    Please check out:

    Thomas Førde on Twitter: "Printer issue finally resolved. A brand new printer policy in Win11 22H2 is the culprint. "RPC Connection settings. Need to change over to Named Pipes and it works again. #msintune #Memcm https://t.co/7xPS7Xxs0o" / Twitter: https://twitter.com/thomas_forde/status/1575096625470611458

    Fix: Printer Error 0x00000bc4 or 0x00000709 in Windows 11 22H2:

    https://www.winhelponline.com/blog/printer-error-0x00000bc4-0x00000709-windows-11-22h2/

    For Windows 11 Home Edition, try the registry edit (equivalent to the Group Policy setting) mentioned on the above page:

    [HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC] There are 2 values that can be configured:

    RpcUseNamedPipeProtocol REG_DWORD

    0: RpcOverTcp (default)
    1: RpcOverNamedPipes

    Also, see Eko Suprianto's post here for the additional settings if your Windows 11 22H2 is acting as the host (i.e., print server)

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  1. Anonymous
    2023-04-12T11:28:41+00:00

    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC

    Printers/RPC is not showing under Windows NT in Registry Editor

    please help me

    50+ people found this answer helpful.
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  2. Anonymous
    2023-04-16T09:05:18+00:00

    Hi,

    The above solution provided does not work for me since in my windows registry I do not see the registry path you have indicated above. I am stuck since I have 2 printer on the network that need to be configured on multiple laptops running Windows 11. Kindly assist if there is another work around.

    20+ people found this answer helpful.
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  3. Anonymous
    2023-04-16T09:28:37+00:00

    Actually Instead of doing all these trail and error I went back to Windows 10. None of this worked in my case. Microsoft is always good in making things complicated for users.

    10+ people found this answer helpful.
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  4. Anonymous
    2023-04-13T20:51:02+00:00

    Same for me. HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC is not there. Currently have Windows 11 Home version 22h2.

    10+ people found this answer helpful.
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