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Computer Keeps Corrupting External SSD

Anonymous
2023-01-12T14:30:16+00:00

I have a brand-new powerful PC (I7-13700K, RTX 4090, 64GB RAM) that I use primarily for video editing. I work in video production so I often am working with large files. I edit off an external SSD - the SanDisk Extreme Pro V2. The drive became corrupt very quickly after purchase (fortunately I keep backups), and I was able to correct it with a chkdsk and the data was fine. Long story short, the drive kept getting corrupted and I kept fixing it with chkdsk, but I realized this was an unsustainable way to work so I returned it and bought a new one, thinking I got a bad drive. The second one comes in, and within days it goes corrupt again. Since I find the odds a bit extreme that I got two bad drives in a row, I think there's an issue with my PC. I also possess a hard drive docking station with several hard drives I swap in and out, and those drives have not been corrupted. My two internal NVME drives have also been working fine.

Perhaps also related, I get this weird issue where when I'm doing a data transfer from any of my drives, my keyboard starts behaving strangely and inputs are lagged and keys randomly get repeated (as if I held the key down). But it only happens when a data transfer is ongoing!

What could be the issue here? What could be causing my SSD to keep failing? Could the USB port be the culprit? I did notice that three of the times the drive became corrupt, it was when I was editing in adobe premiere pro.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-01-16T21:04:54+00:00

    Unfortunately, luck was not on my side and the drive became corrupted again. I wasn't even doing anything at the time, I had just stepped away from my PC for about 30 minutes and I came back and the drive was corrupt. I was even running the drive off a different USB port. Chkdsk once again recovered my drive - but I assume I'll have to return this one again.

    Could there be any other reasons why this might be happening? I've exhausted my knowledge when it comes to troubleshooting options for this kind of issue. Is there anything else I could try?

    I've never had problems with a drive formatted to exFAT, but do you think if I format it to NTFS that might do something?

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  2. Anonymous
    2023-01-13T22:28:05+00:00

    Interesting. The Volume ID of the drive that recently got corrupted is F: and looking at the event viewer I see those warnings for F: as well. But I can't really make sense of any of the errors.

    I have an ASUS Z790-P, which I guess would be using an ASMedia chipset. I checked and it was not the latest version, and I have just updated it to the latest version. The computer is fairly new though and the Z790 motherboards were just released last fall, so it wasn't like it was very far out of date. Do you still think that could be playing a role?

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  3. Anonymous
    2023-01-13T15:21:09+00:00

    There are these types of warnings in the Event System Log:

    Ntfs (Microsoft-Windows-Ntfs) - The system failed to flush data to the transaction log. Corruption may occur in VolumeId: J:, DeviceName: \Device\HarddiskVolume14.

           Failure status: A device which does not exist was specified.

       Device GUID: {6a563725-8f6b-11ed-9002-806e6f6e6963}

       Device manufacturer: ASMT    

       Device model: ASM235CM        

       Device revision: 0   

       Device serial number:

       Bus type: USB

       Adapter serial number:

    The ASM235CM appears to refer to ASMedia chipset.

    Which motherboard do you have and do you have the latest BIOS update?

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  4. Anonymous
    2023-01-12T20:52:41+00:00

    Hi,

    Thanks for the reply.

    Here is a link to the resulting .evtx file: LINK

    Thanks!

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  5. Anonymous
    2023-01-12T16:03:49+00:00

    Hi,

    Can you provide the following information which may help determine any issue(s):

    Windows Key + R > type eventvwr in the "Open" box > OK > expand "Custom Views" and then right-click "Administrative Events" > select "Save all events in Custom View As" and save as an .evtx file

    Then make the resulting .evtx file available via a public folder on OneDrive or similar site.

    Here's a link on using OneDrive:

    https://support.office.com/en-us/article/share-...

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