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Can't click on the "OK" button on the Battlefield 1 Window

Anonymous
2023-01-04T13:41:58+00:00

Can't click on the "OK" button on the Battlefield 1 Window (on first launch, I've just installed it)

I've tried many things,

I have my mind on the Graphics Driver Version warning while starting Bf1, It says that I require xx.xx.xx.xx.4539

and have a lower version of the Card. I tried updating, no updates left on Intel Driver Support Assistant, manually gone through the web for

3rd party sites giving the 4539 version update files, downloaded one of them but it showed "Your computer doesn`t meet the minimum

requirements for this."

I'm having an Intel Iris Xe Graphics card, don`t know what it actually is, HD or UHD, or the number either it's 620, 520, 4400 and something

like that on device manager its plainly written "Intel Iris Xe"

Window of the "OK" thing,

i cant click the ok button, or the Minimize, maximize, close (X) button either

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-01-08T00:43:49+00:00

    Hello, i was having the same issue but iwth 12th gen i5 laptop... aparently what i have found is that with 11th gen in your case every driver above driver version 30.0.100.9955 will cause you this issue... and for me i have found that with 12th gen when i connect an Xbox controller and start the game everything works fine... and then while ingame i can disconnect the controller and keep playing it.. process must be repeated every time you wnat to enter the game.

    Intel® Graphics – Windows* DCH Drivers

    hope this helps! Cheers!

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  2. Anonymous
    2023-03-08T23:22:12+00:00

    Hi, I have the same problem with the same PC model, I downloaded via steam, I update the drive to latest version and the error still...

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  3. Anonymous
    2023-01-04T14:36:23+00:00

    Dear Anuj,thank you for the informations;

    Where did you download BF1?

    Download and install the latest driver package for your Intel graphics card:

    https://www.intel.com/content/www/us/en/downloa...?

    Then try running the BF1 game again;

    Hope it works, see you soon!

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  4. Anonymous
    2023-01-04T14:31:12+00:00

    Thanks for replying!

    There is no specific model number/name written, here's the snip:

    I haven`t downloaded BF1 via steam.

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  5. Anonymous
    2023-01-04T14:19:07+00:00

    Hello Anuj, welcome to the Microsoft community, I'll be happy to help you today;

    I understand that you are having problems starting the Battlefield 1 game on Windows 11;

    Initially I need to know what exactly is the model of your intel video card?

    Did you download Battlefield 1 through Steam?

    To check the video card model, do the following;

    Right-click on the start menu and go to Device Manager;

    Click (>) Display Adapters to expand the section;

    The exact model of the video card will be displayed;

    I await your reply, see you soon!

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