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Gmail ask to me send a message to this name when I try to login to my email and whatever type results to an error
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Well anytime I try to login to my email its says send message using this name and after that results to an error code 0x80004005 I don't know what to do and I just got the laptop recently and for weird reasons I can't seem activate my @ sign on my laptop it's a lenovo I have tried pressing the key but is not doing please what do I do
Hi, I'm Elise, and I'd be happy to help with your issue.
Could you provide some further information on this issue, what action are you trying to take when this error occurs? What is the error message that you receive, could you take a screenshot?
Kind Regards,
Elise
Ok, I assume you are using the built in Mail app that comes with Windows.
Could you try to remove the account you have registered using these steps:
https://support.microsoft.com/en-us/office/dele...
And then could you try these steps to repair the app:
Open the Settings app
Click on Apps
Select the mail app.
Click the Advanced options option.
Click Reset.
What key combination do you currently use for the @ sign, like what is the character under the @ sign?
Could you check that you are able to login successfully using the same username and password via your email providers website?
Ok, try shift + 2 and see if that works.
