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Windows Won't Finish Installation After Rebooting

Anonymous
2023-01-07T01:45:22+00:00

Hello,

I am attempting a clean installation of Windows 10 onto a new SSD using a 32GB flash drive and the media creation tool. Only the SSD and flash drive to start the windows setup are plugged in. Everything seems to be working smoothly as I select the unallocated drive to install to. It then begins the installation, but after a minute it tells me it needs to reboot before it can continue. At this point I unplug the USB so it boots off of the SSD. When it reboots the screen is blank for a minute, but instead of continuing the installation it opens BIOS. Closing the BIOS reboots the computer again and it loops back to BIOS.

I power off the computer before plugging in the USB to try the installation again. Each time I do this I have to delete the extra partitions created by the previous installation by using either the delete function in the windows setup or the 'clean disk' command under diskpart in the command prompt. Each time it begins installing but after it reboots for the installation process it doesn't resume with so much as an error message. It acts as if it forgot it's supposed to be in the middle of installing windows or for whatever reason doesn't want to boot off of the SSD.

My motherboard is set for UEFI mode. The boot order is set to prioritize UEFI Hard Disk except for when I want to use a USB.

When I tried using troubleshoot advanced options after "Repair this PC" and using "Startup Repair" it runs a 'diagnosis" of my PC but says it isn't able to repair.

I've replaced the installation media on the USB with a fresh download.

The motherboard recognizes the SSD. I've run a diagnostic of the SSD in BIOS and it reports couldn't find an error.

I successfully updated my BIOS to the latest version and disabled "fast boot" but the problem persists.

The motherboard is a MSI Mag Z490 Tomahawk

The SSD is a Samsung 1TB 970 EVO Plus NVMe M.2 which I have plugged into the M.2_1 connector of the motherboard

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2023-01-11T01:57:03+00:00

    Alright, it completed the installation. All I did differently was instead of deleting all partitions from the previous OS installation attempts I kept the one labeled as MSR (reserved) but I still deleted all other partitions.

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  2. Anonymous
    2023-01-07T05:13:42+00:00

    Hi Chad. I'm Greg, here to help you with this.

    Windows Boot manager needs to be set first for most BIOS, trigger the media using the one-time BIOS Boot interrupt menu as a UEFI device.

    Test the media in another PC that it queues up to the Where do you want to install Windows screen? and sees the drives, then exit out, in order to confirm it's good. If not recreate it using only MCT, if it fails again try another 8 gb+ flash stick.

    Follow all the steps here for Troubleshooting Installation which work in 90% of cases, report back results so I will know what else to suggest:

    https://answers.microsoft.com/en-us/windows/for...

    Keep me posted on your progress as I will be here to help until the case is resolved.

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  3. Anonymous
    2023-01-07T18:53:21+00:00

    Normally, Windows Boot Manager is invoked when you boot the media as a UEFI device, delete all partitions off the drive to clear the formatting, then either format your desired partition scheme or click Next to let it format the necessary partitions itself and begin install. So if you haven't done that yet, Windows Boot Manager may still show up.

    If not then your BIOS may be one that uses a different labeling, including UEFI - Name of Hard drive, which some do to differentiate when there are two bootable UEFI hard drives.

    To find out for sure consult your motherboard manual which is always available for download on the manufacturer's Support Downloads site, or by asking their Support or posting in their forums.

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  4. Anonymous
    2023-01-07T18:12:59+00:00

    Thank you for responding Greg.

    I have already downloaded the MTC three times from two computers and two separate flash drives so I find it unlikely that the media is corrupted on all of them, but I will run it to test if it works on another computer as you suggest.

    If there is supposed to be a Windows Boot Manager prioritized in the boot order that would make sense and explain why it isn't booting to complete the installation. I don't see this Windows Boot Manager as an option to prioritize or add to the boot order. Is there a setting somewhere in my BIOS which could be disabling or hiding it?

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