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A fatal hardware error has occurred.Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Bus/Interconnect Error Processor APIC ID: 0

Anonymous
2023-01-06T15:09:02+00:00

My pc is getting crashed while playing games and in event viewer i am getting this error:-

A fatal hardware error has occurred.

Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Bus/Interconnect Error

Processor APIC ID: 0

Error info:-

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

  • <System> <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /><EventID>18</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime="2023-01-06T14:54:20.8785710Z" /><EventRecordID>11919</EventRecordID><Correlation ActivityID="{405aa0e5-bd43-44ca-bf94-26d03109c9a2}" /><Execution ProcessID="3764" ThreadID="4048" /><Channel>System</Channel><Computer>Aditya</Computer><Security UserID="S-1-5-19" /></System>
  • <EventData> <Data Name="ErrorSource">3</Data><Data Name="ApicId">0</Data><Data Name="MCABank">27</Data><Data Name="MciStat">0xbaa000000000080b</Data><Data Name="MciAddr">0x0</Data><Data Name="MciMisc">0xd0130fff00000000</Data><Data Name="ErrorType">10</Data><Data Name="TransactionType">256</Data><Data Name="Participation">0</Data><Data Name="RequestType">0</Data><Data Name="MemorIO">2</Data><Data Name="MemHierarchyLvl">3</Data><Data Name="Timeout">0</Data><Data Name="OperationType">256</Data><Data Name="Channel">256</Data><Data Name="Length">1163</Data><Data Name="RawData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ata></EventData> </Event>

and this is my OS sys info:-

OS Name Microsoft Windows 11 Pro

Version 10.0.19042 Build 19042

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name WDZ-2021

System Manufacturer INVERSENET INC.

System Model LNC190

System Type x64-based PC

System SKU Not Applicable

Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)

BIOS Version/Date INSYDE Corp. 1.07.06RFR1, 4/30/2019

SMBIOS Version 3.0

Embedded Controller Version 7.07

BIOS Mode UEFI

BaseBoard Manufacturer INVERSENET INC.

BaseBoard Product LNC190

BaseBoard Version Not Applicable

Platform Role Mobile

Secure Boot State Off

PCR7 Configuration Elevation Required to View

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume2

Locale United States

Hardware Abstraction Layer Version = "10.0.19041.844"

User Name WDZ-2021\liang

Time Zone Tokyo Standard Time

Installed Physical Memory (RAM) 16.0 GB

Total Physical Memory 15.8 GB

Available Physical Memory 11.2 GB

Total Virtual Memory 18.2 GB

Available Virtual Memory 12.3 GB

Page File Space 2.38 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Device Encryption Support Elevation Required to View

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

Item Value
OS Name Microsoft Windows 11 Pro
Version 10.0.22621 Build 22621
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ADITYA
System Manufacturer Gigabyte Technology Co., Ltd.
System Model B550M DS3H
System Type x64-based PC
System SKU Default string
Processor AMD Ryzen 5 5600X 6-Core Processor, 3701 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. F15, 29-07-2022
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product B550M DS3H
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.22621.819"
User Name Aditya\adity
Time Zone India Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.3 GB
Total Virtual Memory 27.6 GB
Available Virtual Memory 19.9 GB
Page File Space 11.7 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

[Hardware Resources]

[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x0000000F Direct memory access controller
I/O Port 0x00000000-0x0000000F PCI Express Root Complex

Memory Address 0xFC700000-0xFC9FFFFF PCI Express Root Port
Memory Address 0xFC700000-0xFC9FFFFF AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)

I/O Port 0x0000F000-0x0000FFFF PCI Express Upstream Switch Port
I/O Port 0x0000F000-0x0000FFFF PCI Express Downstream Switch Port
I/O Port 0x0000F000-0x0000FFFF PCI Express Root Port

IRQ 55 Microsoft ACPI-Compliant System
IRQ 55 High Definition Audio Bus

I/O Port 0x0000E000-0x0000EFFF AMD PCI Express Upstream Switch Port
I/O Port 0x0000E000-0x0000EFFF AMD PCI Express Downstream Switch Port
I/O Port 0x0000E000-0x0000EFFF PCI Express Root Port

Memory Address 0xFCD00000-0xFCDFFFFF PCI Express Upstream Switch Port
Memory Address 0xFCD00000-0xFCDFFFFF Realtek PCIe GbE Family Controller
Memory Address 0xFCD00000-0xFCDFFFFF PCI Express Downstream Switch Port
Memory Address 0xFCD00000-0xFCDFFFFF PCI Express Root Port

Memory Address 0xFEE00000-0xFFFFFFFF PCI Express Root Complex
Memory Address 0xFEE00000-0xFFFFFFFF Motherboard resources

Memory Address 0xD0000000-0xE01FFFFF AMD PCI Express Upstream Switch Port
Memory Address 0xD0000000-0xE01FFFFF AMD PCI Express Downstream Switch Port
Memory Address 0xD0000000-0xE01FFFFF PCI Express Root Port
Memory Address 0xD0000000-0xE01FFFFF AMD Radeon RX 6600

Memory Address 0xFCF00000-0xFCF03FFF Standard NVM Express Controller
Memory Address 0xFCF00000-0xFCF03FFF PCI Express Root Port

Memory Address 0xFCA00000-0xFCBFFFFF AMD PCI Express Upstream Switch Port
Memory Address 0xFCA00000-0xFCBFFFFF AMD PCI Express Downstream Switch Port
Memory Address 0xFCA00000-0xFCBFFFFF PCI Express Root Port
Memory Address 0xFCA00000-0xFCBFFFFF AMD Radeon RX 6600

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-01-08T10:40:28+00:00

    Hi Aditya,

    Thank you for providing the screenshot information. This screenshot with blue screen error is exactly what I need. I can confirm that the error code is:WHEA_UNCORRECTABLE_ERROR

    This bug check is typically related to physical hardware failures. It can be heat related or a result of defective hardware, memory, or even a processor that's beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm that any cooling systems such as fans are functional.

    If this happens with any game, it's enough to prove that the game is not the cause of the error.

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT

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  2. Anonymous
    2023-01-07T06:49:23+00:00

    ImageI tried your solution but still my games keep crashing in between, and it happens with all the games and all the time, actually my pc just crashes and reboots and some time it gives blue screen error and also in event viewer it shows the following boot-start or system start drivers did not load i have added the screenshotsImage

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  3. Anonymous
    2023-01-07T06:26:23+00:00

    Hello Aditya,

    Welcome to Microsoft Community.

    Thank you for the event Viewer error reporting information, as well as the basic information about your operating system. However, this is just an event viewer error, not a symptom of the problem.

    What you really need to focus on is, what game did you play when it crashed? Do other games have the same problem? If you can repeat this situation now, could you please provide me with the screenshot of the error reported during the crash? This helps us to confirm more details.

    In my experience, if this error occurs only occasionally and you can play the game normally for the most part, you don't really need to worry about it, or even ignore it.

    Without knowing much about your problem, I can offer you some suggestions that might alleviate it:

    1. Update or reinstall the graphics driver.
    2. Locate the game root directory, right-click the app icon -- Properties, try "Disable Full Screen optimization" in Compatibility, and check "Run this program as administrator".
    3. Update or uninstall and reinstall the corresponding game.

    After you provide me with the information I need, perhaps I can offer you more advice.

    If anything is unclear, please do not hesitate to let me know.

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT

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