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Can't eject my external hard drive

Anonymous
2023-01-15T08:25:08+00:00

Hi , I just bought a new computer and I found a weird error . It has windows 11 pro install and I have the latest version .

I have a lot of usb port , and two in the front . One work but the other can't eject my external hard drive . Let me explain . On the second usb port , it work perfectly but I don't have ANY option to eject the hard drive . The icon in the taskbar , the eject option in the window of the hard drive , right click on the name of the HDD , even in the creation of drive , there are not eject option !!!!! But on the other port it work . Also I have this error only with External Hard drive , when I plug an usb , I have an eject option when the usb open in a new window on the topbar .

This error drive me crazy and I hope you will be able to help me .

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-01-15T09:01:48+00:00

    Hi Yukina. I'm Greg, here to help you with this.

    I understand one USB port on your PC won't Safely Remove. Here are some fixes to try for that:

    1. The default for USB storage removal in Windows 10 and 11 is no longer Safely Remove. See if yours is set like you want here:

    https://www.digitalcitizen.life/do-you-want-sto...

    1. Try all these fixes for USB dysfunction in Windows 10 and 11:

    https://answers.microsoft.com/en-us/windows/for...

    Feel free to ask back any questions. Based on the detailed results you post back, I will have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    3 people found this answer helpful.
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  2. Anonymous
    2023-01-15T09:25:30+00:00

    Great. Keep me posted on your progress as I will be here to help until the case is resolved.

    1 person found this answer helpful.
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  3. Anonymous
    2023-01-15T09:10:18+00:00

    Thank you for your quick answer , I will check that and tell you if I was able to fix my issue .

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