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some of my keyboard keys are not working

Anonymous
2023-02-12T07:25:54+00:00

the keys that stops working are random i have tried keyboard tester but the keys does not respond and my driver are also up to date my laptop name is asus rog strix g17 and the problem is always solved if i restart my laptop

Windows for home | Windows 11 | Input and language

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  1. DYARI BARHAM 33,356 Reputation points Independent Advisor
    2023-02-12T20:39:00+00:00

    Since the keyboard work fine after restarting your computer, most probably the issue is software related. Go through the provided steps. If the issue still persists, I suggest performing Windows repair:

    https://www.elevenforum.com/t/repair-install-wi...

    Please keep me posted.

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  1. Anonymous
    2023-02-12T13:54:33+00:00

    after restarting and running it in safe mode it works perfectly fine

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  2. DYARI BARHAM 33,356 Reputation points Independent Advisor
    2023-02-12T08:01:35+00:00

    Hi Sumit,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    Since the keyboard works fine after restart, please start your computer in Safe mode and check to see if the issue still persists or not:

    https://support.microsoft.com/en-us/windows/sta...

    You can go through this checklist to make sure the install is set up correctly:

    https://answers.microsoft.com/en-us/windows/for...

    More troubleshooting methods from the link below:https://answers.microsoft.com/en-us/windows/for...

    Please let me know if you need further assistance and keep me updated.

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