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Page not available, your IT administrator has limited access to some areas of this app.

Anonymous
2023-02-04T00:34:58+00:00

I tried to insert a screenshot and upload screenshot to help with my question but I am getting error msgs trying to upload/insert my picture! You can type in the same question and find a screenshot with a msg stating "Your IT admin has limited access to some areas of this app, and the item you tried to access is not available. Contact IT helpdesk for more information." This is my home desktop and I am the admin. Also, all areas of the app are available to me. When I do a quick scan and then click on the report when it's ready, that is when I get this msg popping up. I have tried all previous fixes on this website and Youtube and nothing has worked. Has anyone figured this out yet?

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-04T02:09:59+00:00

    I don't have a work or school account and as I explained already, for some reason when posting the question, It would not allow me to paste a screenshot or insert photo? So tried again and here's your screenshot. Also mentioned this is not a new question. It was posted several times in 2020, 2021 and 2022 will no resolution.

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  2. Lester Bernard Reyes 77,810 Reputation points Independent Advisor
    2023-02-04T01:51:04+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, I know some of these steps are already done, you have just skipped them if you think it will have the same result.

    First, you need to check if you have a work or school account:

    Open Settings> Click Accounts> Click Access work or school then disconnect the account there, if no account or already disconnected and you have the same issue please provide a screenshot of the error or a clip so that we can further check.

    Let me know how it goes and I hope that helps.

    Bernard

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  3. Anonymous
    2023-05-15T11:27:13+00:00

    Same Issue On Windows 11, it appeared when I pressed the notification to see the results of a quick scan. I don't really know how it affects my user experience, I have access to everything

    Image

    30+ people found this answer helpful.
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  4. Lester Bernard Reyes 77,810 Reputation points Independent Advisor
    2023-02-04T02:12:46+00:00

    Hi, thank you so much for that information, in that case, uou need to get back the default services of Windows defender, you can do it here:

    https://www.tenforums.com/tutorials/57567-resto...

    If that will not work, proceed to the steps below:

    Method 1. Repair Windows apps and Windows defender:

    On Powershell(admin), copy and paste the command below and hit enter:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    restart the PC and check

    Method 2. Reinstall Windows Defender

    Open the registry, then go to

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender

    Then delete the Windows Defender folder, then restart the PC and check it again.

    If none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

    Note: before doing this make sure to create a restore point: https://support.microsoft.com/en-hk/help/402753...

    1. go to this link: https://www.microsoft.com/en-us/software-downlo...
    2. Select Download Now, and select Run. You need to be an administrator to run this tool.
    3. On the License terms page, if you accept the license terms, select Accept.
    4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.
    5. After downloading and installing, it should fix the issue.

    Reference: https://www.microsoft.com/en-us/software-downlo...

    10+ people found this answer helpful.
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  5. Anonymous
    2023-02-05T05:58:31+00:00

    Thanks for reaching out. My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. I'll be glad to help you today.

    Try this,

    -Open registry editor

    -Righ-click "Computer" > Export

    -Name it backup > Save it where you want

    -Close reg editor once done

    -Open command prompt as admin

    -Copy, paste, and enter these commands one at a time

    reg delete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies" /f

    reg delete "HKLM\Software\Microsoft\WindowsSelfHost" /f

    reg delete "HKLM\Software\Policies" /f

    reg delete "HKLM\Software\WOW6432Node\Microsoft\Policies" /f

    reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Policies" /f

    reg delete "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /v DisableAntiSpyware

    reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies" /f

    reg delete "HKCU\Software\Microsoft\WindowsSelfHost" /f

    reg delete "HKCU\Software\Policies" /f

    reg delete "HKLM\Software\Microsoft\Policies" /f

    -Restart computer

    Let me know how that goes.

    10+ people found this answer helpful.
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