Hi. I'm David, and I'm happy to help you.
I suggest doing the following:
Check the proxy settings:
- Press "Windows + R", type "inetcpl.cpl", and click Ok.
- Select the "Connections" tab and click on "LAN Settings";
- Uncheck "Automatically detect settings";
- Also, uncheck the option "Use a proxy server for your LAN..." if checked;
- Click OK in both windows.
See if the issue is resolved.
If it persists, reset the network settings as instructed below:
- Press "Windows + I" and select "Network & Internet > Advanced network settings";
- Select "Network Reset";
- Select "Reset Now", and at the confirmation screen, select "Yes";
Note: The PC will need to be restarted.
- Now open Start and type cmd;
- Right-click on "Command Prompt" in the result list and select "Run as administrator";
- At the Command Prompt, type the following commands one at a time and press Enter:
netsh int ip reset
netsh winsock reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
- Restart your PC and see if the issue is resolved.
Feel free to ask back any questions.