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There’s a problem with this app. Reinstall the application from its original install location or contact your administrator.

Anonymous
2023-02-01T02:35:15+00:00

My laptop stopped working while using YouTube and also sometimes when i start it up it just has a black screen with a cursor, so my parent restarted the whole computer, but I found out there was no Microsoft store and when I try to download an app it says [There’s a problem with this app. Reinstall the application from its original install location or contact your administrator.] I've tried redownloading Microsoft store, but it just shows that error message also cmd is missing, can someone help me with this problem.

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-02-01T19:30:09+00:00

    I can't open PowerShell because it says that error message (There’s a problem with this app. Reinstall the application from its original install location or contact your administrator.).

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  2. John DeV 162.6K Reputation points Independent Advisor
    2023-02-01T23:13:59+00:00

    Hello sweet,

    Thank you for updating me with that information. I apologize that this did not resolve the issue.

    If the issue still persists, Please try performing an In-place Upgrade. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

    **Few things to check on the PC

    Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

    Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

    Download the media creation tool(Click Download tool now) and save it to your computer.

    https://www.microsoft.com/en-us/software-downlo...

    Open the tool and select Upgrade this PC now.

    Make sure to select Keep personal files and apps.

    It might take some time to install Windows 10. Your computer will restart a few times, Make sure you don’t turn off your PC

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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  3. John DeV 162.6K Reputation points Independent Advisor
    2023-02-01T03:05:51+00:00

    Hello sweet,

    Good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try this if it helps.

    Please make sure to uninstall the Microsoft Store and Xbox app first.

    **Uninstall the Microsoft Store app:

    Press Windows key + X

    Click and Run Windows PowerShell as Administrator. Copy and paste the command below then press Enter.

    get-appxpackage *WindowsStore* | remove-appxpackage

    **Uninstall the Xbox app

    Open Settings then select Apps

    Under Apps and Features, find Xbox app

    Click it then Uninstall

    Once the two apps are uninstalled, install the Xbox app from the link below

    https://aka.ms/XboxInstaller

    Restart your computer then open the Xbox app

    This will prompt to install the Microsoft Store app

    Please check if the issue still persists.

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

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