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Enhance Pointer Precision keeps getting Cleared

Anonymous
2023-02-07T01:43:14+00:00

"Enhance pointer precision" keeps getting un-checked. What background apps might be clearing this setting? This gets cleared within a couple of hours of setting it. I don't even have to re-boot for it to be cleared.

[To get to Enhance pointer precision, Go to "Mouse Settings" > "Additional mouse settings" > (Mouse Properties) > "Pointer Options" > "Motion" > "Enhance pointer precision" check! Apply & Okay.]

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-02-07T14:57:30+00:00

    The conflicting app was Kensington works (3.1.2.msi)

    Closing Kensington and uninstalling it solved the problem. Thanks!

    2 people found this answer helpful.
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  2. Anonymous
    2023-02-07T02:37:14+00:00

    Hello, I'm Greg, here to help you with this.

    1. Try these fixes for Advanced Pointer Precision keeps being disabled:

    https://www.howtogeek.com/285652/how-to-fix-enh...

    https://rpartlan.tumblr.com/post/117018509514/d...

    1. Go over Windows 11 with this Performance Checklist to try to find and fix problems:

    https://answers.microsoft.com/en-us/windows/for...

    If you know when this started do Step 1 for System Restore to before that point.

    Do Step 2 for all the driver manipulations on mouse driver including Update Driver > Automatically, Update Driver > Browse > Let Me Pick to try all previous drivers queued there, Unisntall Driver restart PC using keyboard to reinstall driver. Then update all other drivers, especially chipset and BIOS.

    Do Step 3 to expedite all WIndows Updates from Settings > Update & Security > Windows Update > Check for Updates . Install all including Optional, watch for prompt for Restart, then go back to check again until no more are offered.

    Then Step 5 to establish a Clean Boot, and the rest of the steps to check for infection, test for account corruption, clean up any infection and find and fix any broken System files.

    Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

    ____________________________________________

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    1 person found this answer helpful.
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  3. Anonymous
    2023-02-07T19:33:16+00:00

    Thanks for reporting back what worked, to help others who find this thread in searches.

    Let me know if I can help further. I'll stay subscribed to this thread in case you need anything else, until the system locks it in a few months.

    Also if any particular post provided the solution, please mark it as Answer or Helpful to help others who find this thread.

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