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Realtek Semiconductor Corp. Version 6.0.9414.1 - AUDIO ISSUE

Anonymous
2022-11-18T13:12:46+00:00

Hi,

I have Windows 11 Pro and receive updates regularly. Recently, I received an update through Windows Update and it was an update for Realtek Semiconductor Corp 6.0.9414.1 but the only issue is this ruins the way my audio works. For example, it keeps my volume at 100% at all times without any change. I can only set the volume myself when I un-install the driver via Device Manager.

I've attempted to update my Windows again and it KEEPS showing up. My device also doesn't support the Realtek Audio Console either.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-11-18T13:51:13+00:00

    Hi. I'm David, and I'm happy to help you.

    Uninstall this driver and install the latest driver provided by HP for your computer.

    I suggest uninstalling the driver in "Settings > Apps > Apps & features". It should be named "Realtek Audio Driver" or "Realtek High Definition Audio".

    Download the driver from the link below.

    https://ftp.hp.com/pub/softpaq/sp141001-141500/...

    Source: https://support.hp.com/us-en/drivers/selfservic...

    If the update for that driver version is offered again, you can use Microsoft's "Show or Hide updates" tool to hide the update. Download from the link below.

    https://download.microsoft.com/download/f/2/2/f...

    I hope this helps. Feel free to ask back any questions.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    6 people found this answer helpful.
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  2. Anonymous
    2023-02-26T18:07:58+00:00

    Same issues.

    6.0.9414.1 is bugged. You have to revert back to 6.0.9381.1 (7/12/2022) and it'll work again.

    Windows will force update the driver every so often and no, disabling ALL windows driver updates is not a solution.

    2 people found this answer helpful.
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  3. Anonymous
    2022-11-21T07:40:55+00:00

    I installed the correct driver, this still keeps popping up.

    2 people found this answer helpful.
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  4. Anonymous
    2022-11-19T07:52:40+00:00

    Your computer has a realtek audio chip, therefore you have realtek audio drivers.

    B&O is just stuff on top of the realtek audio drivers.

    1 person found this answer helpful.
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  5. Anonymous
    2022-11-19T05:57:11+00:00

    HP computers don't come with realtek audio console.

    They come with either HP audio app or B&O audio app.

    1 person found this answer helpful.
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