Hello,
See if this fix helps you:
https://www.kapilarya.com/fix-a-stuck-windows-update-in-windows-11-10
Let us know if this helps!
Note: Included link in this reply refers to blog by a trusted Microsoft MVP.
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It has been an hour now and my relatively new Huawei laptop has been stuck on the black screen, which says:
Updates are underway.
100% complete.
Please keep your computer on.
A little research says that I should turn my computer off and go into safe mode recovery. however, if I turn it off by holding down the power button for a few seconds, then when I turn it on again, I instantly get back to the same screen.
The actual download of the update took three or four minutes to get to this 100% screen.
I would appreciate any help on how to get out of this.
Thank you
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Answer accepted by question author
Hello,
See if this fix helps you:
https://www.kapilarya.com/fix-a-stuck-windows-update-in-windows-11-10
Let us know if this helps!
Note: Included link in this reply refers to blog by a trusted Microsoft MVP.
Update complete and I am back in.
So solution not needed but I think it would be a very good place for people to go if patience is not the answer.
Thanks again
Scott
That is a much more helpful link than many of the responses that I have seen through my Internet searches.
I was about to try the suggestions and, after 90 minutes at 100% the screen has moved on!
We are now working on updates. Please keep your computer on. It has reached 8% and stopped again, but only a few minutes has passed.
It seems patience is a virtue. I will see how this goes and return if things don't work out, but I think it is going to be okay.
Thank you.
Scott.