Hi,
R. Cord here, Independent Expert. Hope you are doing well.
a few things you can try to troubleshoot the problem:
Update your graphics drivers and check for any other available updates for your system.
Check for any software that may be conflicting with the game. You can try temporarily disabling any antivirus or firewall software, as well as any software that may use overlays, such as Discord or Nvidia GeForce Experience.
Verify the integrity of the game files to make sure there are no corrupt or missing files.
Try running the game in compatibility mode for an earlier version of Windows.
Try running the game in windowed mode instead of fullscreen mode.
Consider running a malware scan on your system to check for any potential threats.
If none of these solutions work, you may want to contact the game's support team for further assistance.