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I ran a Windows Update Troubleshoot and this is what came back, could anyone help me with this please!

Anonymous
2023-02-05T03:10:48+00:00
<br> --- <br> IsPostback: False <br> --- <br><br><br><br> WaaSMedicService <br> --- <br> Issue found by:BinaryHealthPlugin;DynamicProtectionPlugin <br> --- <br><br><br><br> IsPostback_RC_PendingUpdates <br> --- <br> IsPostback: True <br> --- <br><br><br><br> Service Status <br> --- <br> Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException <br> --- <br><br><br><br> Service Status <br> --- <br> Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException <br> --- <br><br><br><br> Collection information <br> Computer Name: NOTLADPC <br> --- --- <br> Windows Version: 10.0 <br> --- --- <br> Architecture: x64 <br> --- --- <br> Time: Saturday, February 4, 2023 9:40:48 PM <br> --- --- <br><br><br> Publisher details expand <br> --- --- <br> Background Intelligent Transfer Service <br> Find and fix problems that may prevent background downloads from working <br> Package Version: 3.5 <br> --- --- <br> Publisher: Microsoft Windows <br> --- --- <br><br><br><br> Windows Network Diagnostics <br> Detects problems with network connectivity. <br> Package Version: 4.0 <br> --- --- <br> Publisher: Microsoft Windows <br> --- --- <br><br><br><br> Windows Update <br> Resolve problems that prevent you from updating Windows. <br> Package Version: 9.3 <br> --- --- <br> Publisher: Microsoft Windows <br> --- --- <br><br><br><br> Windows Update <br> Resolve problems that prevent you from updating Windows. <br> Package Version: 9.2 <br> --- --- <br> Publisher: Microsoft Corporation <br> --- ---
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Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-02-05T07:24:27+00:00

    Hi Daton,

    Welcome to Microsoft Community.

    I'm Hahn and I'm here to help you with your concern.

    Based on the information you provided, I understand that there were certain errors in the Windows Update process.

    Could you let me know what kind of errors occurred during the update, knowing this information will help me better understand your situation.

    You can first try the following methods to see if you can recover:

    1. Clean boot

    A clean boot starts Windows with a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update that may cause issues updating your PC.

    Please refer to the following links for how to do this:

    How to perform a clean boot in Windows - Microsoft Support

    Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.

    These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get you back on track.

    2. Perform DISM and SFC scans

    Search for “cmd” inside Windows search bar. Right click on command prompt and click on Run as administrator.

    Type the following command and press Enter to run a full system scan to check the integrity of system components:

    sfc /scannow

    DISM is used when a sfc/scannow command is unable to repair corrupted or modified system files.

    Dism /Online /Cleanup-Image /ScanHealth

    This command will scan all system files and compare them with the official system files, scanning the computer for inconsistencies.

    Dism /Online /Cleanup-Image /CheckHealth

    This command must be used after the previous command has been executed and the system file is found to be corrupted.

    DISM /Online /Cleanup-image /RestoreHealth

    This command is to restore those different system files to the official system source files.

    Reboot after completion and type the following command angin:

    sfc /scannow

    Check if the system files are repaired.

    If neither of these methods can solve the problem, then the best thing to do is to perform a nondestructive repair.

    3. Use the media creation tool to perform a repair upgrade of the system

    Performing this can repair broken operating system files while preserving your personal files, settings and installed applications.

    Operation method: How to: Perform a Repair Upgrade Using the Windows 11 or Windows - Microsoft Community

    Download Address: Download Windows 11 (microsoft.com)

    If there is anything not clear, please do not hesitate to let me know.

    Your Sincerely

    Hahn - MSFT | Microsoft Community Support Specialist

    1 person found this answer helpful.
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