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Google Not Texting Verification Code To Phone Number

Anonymous
2023-02-17T23:42:21+00:00

I normally use Outlook, and I also have a Google email account that I seldom use. The application I am trying to use asks me to select either Google or Yahoo, so I select Google (there is no option to select Outlook). I guess the application is doing this for security.

When I select Google for the application, this brings up the Google login in screen. After I enter my log in information, a window pops up saying they (Google) will text me a verification code to a contact phone number (which I provided when I created the Google account).

When I first set up the Google account, I mistakenly put the phone number of my land line. I just realized they wanted a cell phone number, so I changed it to that number. Now when I login from the application, Google puts up a screen saying a text for a verification code will be sent to the number of the land line, rather than the cell phone number, even though I changed that number to the number of my cell phone.

When I look at my Google Personal Information, the phone number shows the cell phone number that I had changed it to. So when I get to the screen where is says a text message with a verification code will be sent, why does Google still want to send the text message to the land line phone number, rather than the cell phone number ?

I apologize if this is not the correct place to post this question. I have not been able to find a good way to connect with Google.

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2023-02-18T00:16:36+00:00

    Hi, I’m Nicole, I’ll be happy to help you out today.

    I'm sorry to hear this but unfortunately, the Google support team is the one that can help you with your issue since they are the ones that have tools for this issue.

    Check this link for reference.

    https://www.businessinsider.com/guides/tech/how...

    Regards.

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