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On the web there is discussion of Microsoft making Windows 11 compatible with more computers. I have a Lenovo IBM X270 with an Intel Core i7 6500U CPU at 2.50 CPU. It does everything I need. I don't want it to be made obsolete by this Windows upgrade. Will Microsoft amend Windows 11 so that more i7 based machines can run Windows 11 and continue to work past the end of Windows 10 support? I do not like the idea of running a machine that has no security support for its operating system. I do not like the idea of being forced into buying a new computer either when the one I have is perfectly fine and does all that I need. Assistance is needed. Forcing customers to do things they do not want to do is not good business practice.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
David,
Your response needs some thought. Older processors are supported. The I7-6500 is identified as supported. If I spend over $1200 on a computer and then am told to replace it or upgrade the processor ( not even possible on most laptops) then all you do is insult my intelligence and lose a customer.
Someone from Microsoft needs to explain why this processor is not supported when it meets all the identified requirements !!!
Absolutely support Randy's comment and concern!
I have an HP Spectre X360 that is going on 7 years old with an Intel(R) Core(TM) i7-6560U CPU. I was able to install Windows 11 through their Windows Insider Program and it has been running flawlessly. The Windows 11 version is 22H2, OS Build: 22623.1325. Microsoft actually provided periodic updates for the version of Windows 11 that I have on my laptop. I also have a newer HP Envy X360 with a much new generation Intel I7-1165G7 processor. The Windows 11 version is 21H2, OS build: 2200.1574. I have noticed some minor differences in the graphic interface between the two but that's about it. The speed difference between the older and the new laptop is negligible. The only reason I initially got the new laptop was because the SSD on the older laptop stopped working. Once I got the new laptop, I decided to get a new SSD for the old laptop and to see if there was some way of installing Windows 11 after I initially installed the original Windows 10 that was on it before the SSD failed. In retrospect, I didn't need to buy a new laptop after all. As a matter of fact, I am writing this response on my older laptop. It has a 15 inch screen whereas my new laptop only has a 13 inch screen. The 15 inch screen is much easier on these 73 year old eyes.
David
I totally agree with you.
When checking the approved processors from the list, the Intel Core i7 6500U is shown as supported yet will not allow the upgrade to progress.
Absurd when the laptop is a high-end unit.
That doesn't answer the question as to WHY it isn't supported. It seems to meet all the requirements. What is not compatible?
Thank You.
