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Headphones recognized as Speakers

Anonymous
2023-02-06T15:32:02+00:00

So recently my headphones (Hyperx Cloud 2) didn't work anymore there was this static noise so i send them to the company where i got them from to repair them and they said they could not repair them so i got my money back and i got a new pair of Hyperx cloud 2s but now they show up as speakers not as a headset or as before ( i am not sure how they showed up i didn't really pay a lot of attention to it) as High definition audio device i also ordered a different headset (not only because of this reason but it did play its part in it) and the different headset (razer blackshark v2) also has the same problem i don't know how to fix this i tried to browse the internet but i havent came across something that helped :(

Windows for home | Windows 10 | Devices and drivers

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  1. Rodrigo Queiroz 77,760 Reputation points Independent Advisor
    2023-02-08T16:05:53+00:00

    Hi Ramon,

    I'm Rodrigo and I will help you.

    Is the Headphone working correctly?

    When you connect an audio output device to the 3,5mm jack, Windows does not detect what you connected, it doesn't know if you connected a headphone, earphone, speaker, audio receiver, etc. It shows the speaker as a generic device, and this is not an issue.

    You can rename it the way you want and change the icon, right-click the volume icon on the taskbar > Sounds > Playback tab > Double-click the audio device > In this window you can rename the device and change the icon to another one you want.

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  2. Anonymous
    2023-02-06T16:09:35+00:00

    Hello! My name is Mustafa, and I am an Independent Advisor as well as a long-time Microsoft user. I'm sorry that you are experiencing this issue, and I am hopeful that I will be able to help you find a satisfactory solution.

    I would recommend you check for updates for your drivers.

    Go to the device manager and check for audio drivers and update them.

    Also if you have another point to connect your headphones I would recommend you connect and see how it shows up.

    As I can see your headphones are all wired headphones so can you check them with your phone and on another laptop and see how it shows up?

    Can you also check a wireless headphone with your device and see how it shows up?

    Please let me know if this doesn't work or if you need further assistance.

    Warm Regards,

    Mustafa

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  3. Anonymous
    2023-02-07T18:46:15+00:00

    okay i understand i dont really know how to go back to the correct version or even wich version i should go to

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  4. Anonymous
    2023-02-06T21:01:45+00:00

    Hello, there has been a lot of this issue coming up after the recent update. So I would recommend going back to the previous version to fix this issue. Many others are also reporting the same issue but the only fix, for now, seems to be going back to the previous version.

    Kind regards

    Mustafa

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  5. Anonymous
    2023-02-06T20:49:03+00:00

    Hey thx for the help
    1 i already tried to update my drivers but there is no update
    2 i have a different way of connecting but both of them are with usb and other wise its just the 3.5mm jack and i don't know in which port i should plug it in
    3 i did try the razer blackshark v2 on my laptop with usb and the same thing happend they where not being detected as a headphone but that laptop has windows 11 on it i wil try my phone an iPad later
    4i don't have any wireless headphone i do have a wireless mouse if that helps any

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