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How can I fix a problem with KB5023706?

Anonymous
2023-03-20T02:24:14+00:00

I have win 11 pro and suddenly started getting a screen that flashes about 1x/sec. after trying to install KB5023706. I have tried installing this update multiple times without success. My computer is a Dell XPS 8950.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-05-21T10:00:36+00:00

    I have exactly the same problem. Uninstalling kb5023706 fixes the problem, but windows update keeps on reinstalling so i need to do it at every startup

    Updating BIOS did not solve the issue

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  2. Anonymous
    2023-03-20T21:55:39+00:00

    Hi John,

    I followed all of your instructions and when I rebooted an error developed each time I booted, even with a win 11 pro disk. the error reported 0xc0000034 with the following info "the boot configuration data file is missing some required information". Now there is no way I can boot. Please help.

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  3. Anonymous
    2023-03-20T06:08:50+00:00

    Hi, I'm having the exact same issue. I have to do a system restore every time Windows makes me update.

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  4. John DeV 161.8K Reputation points Independent Advisor
    2023-03-20T03:01:13+00:00

    Hello billy,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please let me know if you have tried the methods below.

    **Run the Windows Update Troubleshooter

    https://support.microsoft.com/en-us/windows/win...

    **Make sure Windows Update and Background Intelligent Transfer services are available and running.

    Press Windows key+R to open Run then type: services.msc

    Press Enter to open Services app

    Double-click Background Intelligent Transfer Service.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    Double-click Windows Update.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    **Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/windows/usi...

    After that, restart your computer

    **Reset Windows Update Components

    https://www.elevenforum.com/t/reset-windows-upd...

    If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

    https://answers.microsoft.com/en-us/windows/for...

    **Few things to check on the PC

    Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

    Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    1 person found this answer helpful.
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  5. Anonymous
    2023-03-20T06:12:33+00:00

    This did not resolve the issue.

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