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All files very slow to open from file explorer or desktop

Anonymous
2023-03-16T11:47:12+00:00

All of a sudden, I am experiencing extremely slow opening of all files whether opened from file explorer or the desktop.

When I open any type of file from file explorer or desktop, I get a spinning wheel for about 50 seconds before even the program splash screen (e.g. Word) loads.

However, when I open an instance of the program itself (e.g. Word), it loads instantly. If I then load the same file from within Word, it loads instantly.

To make things even more confusing, this behaviour only happens when I am connected to my LAN. If I unplug ethernet cable or disconnect Wifi (tried both), files open instantly.

The behaviour makes me think something associated with file explorer is trying to access the network before it opens a file, but I can't work out what it is.

Other facts which may or may not be relevant:

  • I use OneDrive a lot, but the behaviour is the same whether I'm opening a local file on the C drive or a file on OneDrive
  • This seemed to start happening when I switched over to a Mesh wifi network at home. But I've since played around with the settings and also reverted back to old wifi and the issue persists
  • I have a NAS and printer on the network, but since switching to a Mesh network have fixed those settings and they're both working fine.

Any help would be much appreciated - it's driving me nuts!

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-03-24T12:12:36+00:00

    I have the exact same problem on my W11 pro.

    Maybe this can help in Microsoft's attempt to fix this: If I move all my desktop icons from c:\Users[username]\OneDrive\Desktop\ to c:\Users\Public\Desktop\ the lack is gone.

    (of course this is only a temporary work around, because I want my desktop to be mirrored into OneDrive, and do not want to share them with other users)

    /John

    Edit: Well, an investigation of the event log (Windows>System) helped in my case. The search revealed an error that turns up every time just after the 30 second wait, right before the delayed document or application opens: Server {1454BEE1-blablabla} did not register with DCOM within the required timeout.

    I then searched the Registry Editor for that value. And YES! It belongs to iCloud Photos. I opened iCloud and reinserted how it should sync my photos – and now the lack is gone!

    3 people found this answer helpful.
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  2. Lester Bernard Reyes 78,515 Reputation points Independent Advisor
    2023-03-16T14:06:50+00:00

    Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help,seems that there is a misconfiguration in Windows Explorer, kindly do the following steps to reconfigure it.

    Clear cache of File explorer

    -Open Run Command ( Press Windows key + R)

    -Copy, paste then click ok the file path below:

    %APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations

    Delete everything inside the AutomaticDestinations folder

    -Restart PC and check

    Method 2. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    Troubleshooting reference: https://support.microsoft.com/en-us/topic/how-t...

    Let me know how it goes and I hope that helps.

    Bernard

    3 people found this answer helpful.
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  3. Lester Bernard Reyes 78,515 Reputation points Independent Advisor
    2023-03-17T04:00:49+00:00

    Hi, thank you so much for the detailed reply, since the issue happens due to your internet, I suggest that we reset the internet settings first, by following the steps below:

    First what we will do is enable WWAN and WLAN services, these services are essential to run the Wireless and wired connection perfectly.

    • Open Services (Press Windows key + R then type in services.msc then click OK)

    -Look for WLAN Autoconfig and WWAN Autoconfig> Right-Click Properties and set it to automatic (If it's already set to automatic, right-click then click stop then start it again)

    -Restart the PC and check

    If the issue persists, run the following command in Command Prompt (Admin). Follow the steps below to do so.

    These sets of commands will reset the internet connection and re-calibrate the internet settings you have.

    Press Windows Key + X.

    Click on the Command prompt (Admin).

    Type the following commands, and hit Enter after each command:

    netsh int tcp set heuristics disabled

    netsh int tcp set global autotuninglevel=disabled

    netsh int tcp set global rss=enabled

    netsh winsock reset

    netsh int ip reset

    ipconfig /release

    ipconfig /renew

    ipconfig /flushdns

    If the same issue follows the methods below:

    Method 1. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    Troubleshooting reference: https://support.microsoft.com/en-us/topic/how-t...

    1 person found this answer helpful.
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  4. Anonymous
    2023-03-16T17:19:25+00:00

    Thanks Bernard. Clearing the cache didn't seem to do anything, but clean boot does seem to have improved the situation slightly. Word files now open instantly, but pdfs still take ages. trying to open a word file while waiting for a pdf to load doesn't work - the pdf loading 'blocks' word from loading.

    Any thoughts on that peculiarity?

    Thanks again.

    1 person found this answer helpful.
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  5. Ramesh 176.1K Reputation points Volunteer Moderator
    2023-03-17T04:50:29+00:00

    Hi TW2003,

    You may run a ProcMon trace, repro the issue and analyze the log.

    If you need more assistance, you may zip the PML log file (all events), and upload/share it on OneDrive.

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