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PC Restarts when playing Valorant

Anonymous
2023-03-17T16:59:23+00:00

Has started happening again quite recently, used to have this problem a lot where pc would start freezing mid game and each time it would freeze for longer until it was just fully frozen and i had to force restart. Earlier on it started doing the same thing where it froze 3 times each time for longer and then it just crashed and restarted on its own.

This is only a problem while playing Valorant as i have not noticed it on any other games

THis is my reliability monitor from when it happen, happened at 16:52

my specs are:
windows 10

Ryzen 2600x

MSI 3060 ti Z Trio

16gb 3000mhz ram

MSI x470 gaming plus

Valorant runs on my 500gb 960 evo m.2

corsair 650txm psu

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-03-17T21:06:26+00:00

    This is the only file i can find inside and its from August 2022 but will send here, appreciate the help been struggling playing alot recently because of this

    https://1drv.ms/u/s!AhaeG6vsRZj5ky9-7BdMohXfQw5W?e=XO9cfH

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  2. Anonymous
    2023-05-28T23:07:34+00:00

    @DaveM121

    I'm having trouble playing Valorant with a brand new laptop rtx4090 no less! Could you take a look at my minidumps too?

    052823-16796-01.dmp

    I have a few other .dmp files but they should all be the same as this is the only time I've encountered a crash so far... I would upload them, but it was hard just getting this one uploaded as it kept saying I didn't have permission and stuff!

    btw, I've reinstalled both the Riot client and Valorant game twice now, to no avail.

    PLEASE HELP!!! <3

    Felix

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  3. DaveM121 872.1K Reputation points Independent Advisor
    2023-03-18T07:33:30+00:00

    Hi AquaChris645,

    Sorry, I was offline, that minidump file lists the usual driver with Valorant crashing, it is the driver on the Vanguard anti-cheat game engine cauisng that.

    But that is most likely not the cause of the new problem.

    Completely remove the current graphics card device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics card device driver.

    A slightly older version of that driver is more stable than the latest version.

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  4. Anonymous
    2023-03-17T22:37:07+00:00

    Another thing to consider aswell is that on the reliability monitor at the time of the crash it says that "Microsoft GameInput was reconfigured" not sure if that could be causing it

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  5. DaveM121 872.1K Reputation points Independent Advisor
    2023-03-17T17:31:04+00:00

    Hi AquaChris645,

    I am Dave, I will help you with this.

    It looks like it is your graphics divers causing the restarts.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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