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Screen Artifacts and Crashing

Anonymous
2023-03-26T03:41:15+00:00

The problem: Screen artifacts occur randomly. Artifacts usually get worse before my screen freezes, blacks out, and comes back on. This repeats until it crashes. Once, I got a blue screen with the error code "Memory Management".

Details: I have two monitors and they are behaving the same. This is a desktop computer. The screen behaves correctly in safe mode.

GPU: NVIDIA GeForce GTX 285

I've tried:

  • Updating graphics driver (twice). Used DDU the second time.
  • Scanning for malware (twice). I've since wiped all files.
  • Checked wires.
  • Dusted computer. Checked fans.
  • Disabled startup programs (This worked temporarily but would come back the next day. Now, it doesn't work for long at all). I thought the problem was conflicting programs on startup, but I've wiped everything.

I'm hoping this isn't a hardware problem. I don't have another computer to test my GPU on. If there is a way to fix this, please help me!

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

  1. Anonymous
    2023-03-26T22:01:52+00:00

    I'm getting nvlddmkm.sys,. That has something to do with your GPU. Please try reseating your GPU as well, please make sure the slot is clean and not obstructed by anything. Also, check the GPU fans if they working normally.

    Does the device work fine without the GPU? If that is not yet tested, please consider observing it that way so we'd know if there's something wrong with the GPU or something else.

    Thank you.

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3 additional answers

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  1. Anonymous
    2023-04-11T20:23:29+00:00

    The problem was the gpu. I had to get a new one. The computer is working normally now.

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  2. Anonymous
    2023-03-26T18:09:33+00:00

    I only have one dump file because I reset my computer and haven't been on it much since.

    Here is the dump file: 032523-61078-01.dmp

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  3. Anonymous
    2023-03-26T04:13:48+00:00

    Hi there! I hope you are well. My name is, Zadee. I'm an Independent Advisor and a Microsoft user like you. Sorry to hear about your experience. I'll try my best to help you today.

    Can you share your recent dump files, please? At least 5 of them. We just need to see if there's consistency in the error it will throw in the debugger. You can find them in C:\Windows\Minidumps

    You can upload your dump files to any cloud storage like OneDrive then just share the link here.

    How to share a file using OneDrive:

    https://support.microsoft.com/en-us/office/shar...

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