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[Solved] Windows 10 (22H2) installation problem. Crashing during runing windows update. MSI Z97

Anonymous
2023-03-03T12:30:36+00:00

Hello,

after 8 years of using my pc i've decided to make clean and fresh instalation of windows 10.
I've created usb to perform installation and after running installation im constantly getting BSOD with information PAGE_FAULT_IN_NONPAGED_AREA. There is no possibility to start safe mode.

After making some research i've found information that some hardware components might be broken but before installation all components were working good.
I've tested RAM, GPU, CPU and SSD before the installation.

Next step was to try installation on brand new ssd - same result

Diffrent RAM in all configurations - same result

Than i've decided to unplug internet and make offline installation and it performed without any problems. Windows is installed and pc is working fine after im installing drivers offline. Yet when i plug internet its getting crashed after few seconds / minutes.

Is there any chance to point what might be a problem with it? Or if i can just install older windows version ? Can old hardware cause the problem?

Windows 10 home 22h2
Msi z97 gamming 3
Intel i5 4690k
16gb ram

EDIT:

as https://answers.microsoft.com/en-us/profile/85023fbe-2cec-4fcd-a8da-65b871afed73 said it looks like problem was in bios version.

After updating to newest verion for that MB (2.9) error disappeared.
I've decided to make again new installation to see if problem will occure again but everything went extremly smoothly as it would be brand new pc.
(installation was done offline, after succesfull instalation windows update did rest of the job without any problems)

Thank you for answer and help :)

Windows for home | Windows 10 | Install and upgrade

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Anonymous
2023-03-03T17:28:44+00:00

The issue appears to be with the TeeDriverW8x64.sys which is the Intel Management Engine Driver. :

PAGE_FAULT_IN_NONPAGED_AREA (50)

Invalid system memory was referenced. This cannot be protected by try-except.

Typically the address is just plain bad or it is pointing at freed memory.

Arguments:

Arg1: ffffc68000000000, memory referenced.

Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.

Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory

address.

Arg4: 0000000000000006, (reserved)

Debugging Details:

*** WARNING: Unable to verify timestamp for TeeDriverW8x64.sys

This appears to be a reported issue with z97 motherboards and later versions of Windows 10 as reported in the following link:

https://borncity.com/win/2021/02/21/windows-10-...

In that link a couple of users reported updating the BIOS fixed the issue so I would suggest to consider updating the BIOS.

If the issue persists you could try disabling the TeeDriverW8x64.sys via the registry. If you want more info on that post back.

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Anonymous
2023-03-03T15:45:27+00:00

Can you provide the following information which may help determine any issue(s):

Windows Key + R > type msinfo32 in the "Open" box > OK > File > Save > then save as an .nfo file

Then make the resulting .nfo file available via OneDrive.

Also, can you do the following:

Windows Key + R > type eventvwr in the "Open" box > OK > expand "Custom Views" and then right-click "Administrative Events" > select "Save all events in Custom View As" and save as an .evtx file

Then make the resulting .evtx file available via OneDrive.

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8 additional answers

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  1. Anonymous
    2023-03-03T14:51:11+00:00

    Intel Management Engine Driver/11.0.4.1186/2016-05-06

    When i try to install that driver im getting same result with bsod.

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  2. Anonymous
    2023-03-03T14:31:53+00:00

    After it starts crashing there is no way to start the system. Its just keep crashing on all modes.

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  3. Anonymous
    2023-03-03T14:17:50+00:00

    Hi,

    It may help to look at the minidump files from the blue screen crashes.

    Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via a public folder on OneDrive or similar site.

    Here's a link on using OneDrive:

    http://windows.microsoft.com/en-ca/onedrive/sha...

    If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop.

    Also, you do not necessarily have to zip up the minidump files, you can upload them one at a time.

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