Backup "The backup completed but some files were skipped."

I completed alllll the steps, including the in-place Windows install/upgrade. No change. Out of curiosity, I went into the backups to see what files DO get backed up. It leaves out my entire documents folder. It seems to back up the documents folder of the other real user. There are four profiles in C:\Windows\Users... the two I have made and actually want there plus Public and defaultuser100000. Nothing labeled "systemprofile." It's the two users I created that get backed up using Windows 7 Backup and Restore's default settings.

In other words, my user profile's documents folder is not getting backed up... and the backup is telling me that the documents folder of "systemprofile" (not my profile's name) is not getting backed up. So it seems to be considering my profile as "systemprofile."

I can also say that I did my very best to eliminate OneDrive from the PC, so I don't know if that's causing issues. I have NO desire to store in the cloud, but OneDrive is very insidious and inserts itself everywhere, so it took quite a few steps. I'm not sure if there is some relevance to that.

The last thing I did was customize the files in the backup, eliminating the "Libraries" it automatically chooses to back up and instead manually choosing the two user folders we store into. That seemed to allow for a successful backup, and it's ok for now. I know a lot of people would just think I should be happy and move on, but I'd rather have it working properly with default settings.

Any other ideas anyone? I've read something about custom folders, but I don't recall making a custom folder for "Documents."

I appreciate the response. I ran the scan, and no integrity issues were found.

You did not provide instructions for the remaining steps.

What I do know is that C:\Windows\System32\config properties shows no files or folders, 0 size. The properties also showed a straight line across the blue box for read only. I deselected, clicked OK, and there was still no ability to get inside the folder.

My backup settings are to back up all user data without customized exceptions.

Hi, I’m Nicole, I’ll be happy to help you out today.

This file seems to be missing, and the backup process cannot find it, which is why the error message appears.

This error can be caused by various issues, including corrupt system files, permission issues, or the file being moved or deleted. Since you mentioned that you had to reinstall Windows, it is possible that this file was not restored correctly during the reinstallation process.

To troubleshoot the issue, you can try the following steps:

Run a system file check: Open the Command Prompt as an administrator and type in "sfc /scannow" and press Enter. This will scan your system files for any errors and repair them if necessary.

Check permissions: Ensure that you have permission to access the file and that the backup software has the necessary permissions to access the file.

Verify the location of the file: Check if the file is in the correct location or if it has been moved or deleted.

Check your backup settings: Ensure that your backup settings are correctly configured and that you are backing up the correct files.

If none of the above steps help to resolve the issue, you may want to consider using a different backup software.

It is also recommended that you regularly check your backup to ensure that it is working correctly and that all necessary files are being backed up.

Regards

Hi there,

What you need to do, is to change it to the customer option and leave out all the libraries that were not found.

If the file "C:\Windows\System32\config\systemprofile\Documents" does not exist and the folder properties for "C:\Windows\System32\config" shows no files or folders, this could indicate a larger problem with your system. The "config" folder contains critical configuration information for your system, and if it is empty or inaccessible, it could cause issues with your system and backups.

Here are some additional steps you can try to resolve the issue:

Check to see if the "config" folder is marked as a system folder. To do this, right-click on the "config" folder, select Properties, and then click on the General tab. Make sure that the "Hidden" and "System" attributes are not checked. If they are, uncheck them and click OK.

Check your disk for errors by running a disk check. To do this, open File Explorer, right-click on your system drive (usually the C: drive), select Properties, click on the Tools tab, and then click on "Check" under the "Error checking" section. This will scan your disk for errors and attempt to fix them.

If none of these steps resolve the issue, I recommend doing an in-place upgrade repair to reinstall and repair all Windows components without deleting any apps or files. Follow this link for the step-by-step guide.

https://www.youtube.com/watch?v=CAOwN68AInE&amp...

The link to the software used in the video

https://www.microsoft.com/software-download/win...