Share via

Microphone Array AMD don't work Windows 11

Anonymous
2023-02-02T17:41:07+00:00

Hello. I installed Windows 11, I have a built-in Microphone Array AMD audio microphone on my laptop, the volume is set to 100, there are no updates for drivers, but no one hears me, or hears, but very quietly. what to do?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

12 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-03-22T23:19:40+00:00

    Had this issue on a Win 11 HP laptop. Issue started after a Win 11 update. Mic had worked before the Win 11 update.

    What worked for me was first turning OFF Audio Enhancements in the settings (Settings > System > Sound > All sound devices > select the device (mic) and turn OFF “Audio Enhancements).

    Specifically on my HP laptop (and with Zoom), mine also had HP B&O app (Bang and Olufsen) installed on it that also influences microphone settings. I also had to turn off all microphone mic input enhancements to get my mic to work again specifically in Zoom. (Found this fix specifically for HP laptops on a Zoom forum).

    Hope this helps.

    20+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-03-22T20:07:27+00:00

    Thanks for the response.

    I followed the steps above.

    When I rebooted the computer, the driver had been reinstalled. I clicked on update driver and I then chose the option to look for drivers in Windows update and it indicated I was "up to date", so no driver was available to install.

    I went back to test the Mic and I still have the issue that the volume I am recording is only 2% of total volume. So when I try to use the microphone for zoom or other purposes, no one can hear me.

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2023-02-24T23:39:35+00:00

    I have the same issue and have tried reinstalling the driver but no luck. Any suggestions?

    6 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-11-27T06:57:09+00:00

    Did you got the solution ? Because i have got the same issue ri8 now ..Please the solution

    My in built microphone is not showing up

    4 people found this answer helpful.
    0 comments
  5. Anonymous
    2023-02-02T18:20:39+00:00

    Hello Edvards,

    I am Jaspreet Singh.

    Make sure your device has internet connectivity

    right click on start button and click on device manager.

    click on audio inputs and outputs

    then right click on your microphone array.

    click on uninstall device

    reboot your device and let the driver install again by opening device manager then right clicking on the device of which the driver was removed.

    Click on update driver.

    Let the search complete and if it says the best driver is already installed choose the option to look for the driver in windows update.

    When the windows update page opens click on check for updates and let the driver install from there.

    Check if the mics work after this.

    4 people found this answer helpful.
    0 comments