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Windows 11 doesn't see any wifi networks during the setup process

Anonymous
2023-03-02T15:45:12+00:00

I was trying to install windows 11 on my new laptop when I reached the next step "Let's connect you to a network" the PC could not find any available networks

even after connecting it directly to an ethernet cable.

So I tough the problem might be caused by the Wireless Lan drivers but when I open the Command Prompt and try to run the drivers the keyboard or mouse won't work (Even after trying with a wireless one too).

Windows for home | Windows 11 | Internet and connectivity

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    Anonymous
    2023-08-29T01:26:52+00:00

    I got this issue and here what I did to resolve:

    This is the first step to do:

    go to your motherboard manufacturer website and down load the LAN driver for motherboard or WiFi driver for your laptop

    unzip if needed and copy everything (after unzipped) to a USB thump drive,

    Plug the USB drive to a USB port in your machine then do the followings:

    • At Let connect to the network screen,
    • Press Shift + F10: to bring up the CMD window
    • Type exflorer to bring up the file manager:
    • Browe to the location where you have to files in your USB drive
    • Look for a exeutable file (normally install.exe or setup.exe,....)

    -Double click on it to run it

    That's it, you now can continue with your setup process

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  1. Anonymous
    2023-07-04T20:23:58+00:00

    This happened to me, too. Windows did not include a Wifi driver for my motherboard. I downloaded the wifi driver from the motherboard's website on another computer. I unzipped the file folder and put it on a USB drive, which I then plugged into the new computer.

    I used Shift-F10 to open a command window. Then I hit:

    d: [to go to the usb drive that had mounted as the d:\ drive)

    cd directory_with_the_drive_I_inzipped

    <motheboardfile.exe> [at the command prompt]

    30 seconds later, after the Wifi drivers installed, Windows refreshed automatically and I saw my network, then proceeded from there.

    100+ people found this answer helpful.
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  2. Anonymous
    2023-05-19T11:26:41+00:00

    when I hit enter after selecting end task, the "let's connect to a network" screen a new screen says "Oops, you've lost internet connection"

    100+ people found this answer helpful.
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  3. Anonymous
    2023-03-02T16:52:31+00:00

    Hello Botan, welcome to the Microsoft community, I'll be happy to help you today;

    I understand that Windows 11 does not find a network during installation;

    In that case there is a "workaround" that can work;

    When you get to the "Let's connect you to a network" screen, press Shift + F10;

    Type: taskmgr and press Enter;

    Task Manager will open;

    Click More details;

    Locate the "Network Connection Flow" process;

    Right-click on it and select End Task;

    Now go back to the "Let's connect you to a network" screen and you can proceed to finish the installation.

    Hope this helps, see you soon!

    70+ people found this answer helpful.
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  4. Anonymous
    2023-08-10T22:38:23+00:00

    Unfortunately I cant type in the cmd when I open it up

    40+ people found this answer helpful.
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