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I bought a HP DeskJet4152e new printer and can not connect it to my computer a HP windows 10 computer

Anonymous
2023-03-12T17:48:03+00:00

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I bought a HP DeskJet4152e new printer and can not connect it to my computer a HP windows 10 computer

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-03-13T08:32:30+00:00

    Hello Dave Madewell

    Welcome to Microsoft Community.

    According to your description, it seems that installing HP DeskJet4152e on Windows 10 has encountered some issues. Could you please confirm some details at this time? This will help us better help you:

    1. Whether the current printer connected via USB or other cable or wireless connect through Wi-Fi?
    2. If it is convenient for you, could you please confirm that the current problem is only manifested on a specific printer, and whether the problem can be replicated in other printers?

    According to the following configuration recommendations from the official HP support article:

    HP DeskJet 4152e All-in-One Printer Setup | HP® Support

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    This may require the installation of a specific app to help you configure this printer. Try downloading and use the HP Smart application on your Windows 10 computer to set up your HP DeskJet4152e printer on a Wi-Fi (wireless) network. You can also set up your HP account to add all your HP products in the same app.

    Feel free to post back if any updates.

    Chandy |Microsoft Community Support Specialist

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