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Windows could not start the Windows Audio service on Local Computer?

Anonymous
2023-03-01T10:02:01+00:00

Yesterday I was playing games and my audio randomly stopped. I decided I would just turn it off for the day, however on logging on today, the issue persists. I have tried going into the services program and starting the audio service manually but I get this error:

How do I fix this? I've tried updating my drivers, I've tried running sfc /scannow, but it gets stuck at verifying on 85%. I've noticed that there is a windows update KB5022906 that I can install, but it's taking a while to download. Will this update fix my issue once it's done?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-03-01T10:34:15+00:00

    Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

    The "Error 1068: The dependency service or group failed to start" message indicates that one or more of the services that the Windows Audio service depends on is not running. Here are some additional steps you can try to resolve the issue:

    Check the status of the dependencies: Open the Services app and make sure that the following services are running: Remote Procedure Call (RPC), Multimedia Class Scheduler, and Windows Audio Endpoint Builder. If any of these services are not running, try starting them manually.

    Re-register the Windows Audio service: Open the Command Prompt as an administrator and run the following commands:

    net stop AudioSrv

    net start AudioSrv

    This will stop and restart the Windows Audio service and its dependencies.

    Perform a system restore: If the issue started recently, try performing a system restore to a point in time when the Windows Audio service was working properly.

    Perform a clean boot: Sometimes, third-party software can cause conflicts with the Windows Audio service. Try performing a clean boot and see if the issue is resolved. To do this, open the System Configuration tool and select the "Selective startup" option. Then, disable all startup items and services except for Microsoft services.

    Use the System File Checker: Open the Command Prompt as an administrator and run the following command:

    sfc /scannow

    This will scan your system for any corrupted system files and attempt to repair them.

    If none of the above steps work, you may need to consider reinstalling Windows or contacting Microsoft support for further assistance.

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  2. Anonymous
    2023-03-02T19:08:22+00:00

    Check the status of the dependencies: Open the Services app and make sure that the following services are running: Remote Procedure Call (RPC), Multimedia Class Scheduler, and Windows Audio Endpoint Builder. If any of these services are not running, try starting them manually.

    It says windows audio endpoint builder is starting, but it doesn't seem to be changing.

    Edit: I tried forcing audio endpoint builder to stop by using taskkill in the command prompt and starting it manually, and got this error. On closing and reopening services.msc it says once again that it is stuck on "starting"

    Image

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  3. Ramesh 176.1K Reputation points Volunteer Moderator
    2023-03-01T11:28:34+00:00

    Hi there,

    Open an admin Command Prompt and run:

    • sc.exe qc audiosrv
    • sc.exe qc AudioEndpointBuilder & sc.exe query AudioEndpointBuilder
    • net start AudioEndpointBuilder

    Pls post back the output or the screenshot of the Command Prompt window.

    5 people found this answer helpful.
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  4. Anonymous
    2023-03-05T09:08:10+00:00

    Hello, I'm Greg, here to help you with this.

    I notice you said SFC stalled at 85%. If SFC will not fix broken system files in three separate attempts the next step is to do a Repair Install which reinstalls Windows while saving your files and apps in place, brings it up to the latest version by the most stable method, takes about an hour and resolves most problems: https://www.tomshardware.com/how-to/fix-windows...

    If that doesn't work you can do an automated Reset. I'd back up your files first so you can do the deep clean reset saving nothing, choosing Cloud option to get fresh installation files downloaded:

    https://www.tenforums.com/tutorials/4130-reset-...

    If that doesn't work or you want a much better install that lasts longer do this gold standard Clean Install that compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki....

    Make sure during the booted install to unplug all other drives, boot the media as a UEFI Device, choose Custom Install, delete all partitions down to Unallocated Space to get it cleanest, choose the Unallocated Space, click Next to auto-create and -format the needed partitions and begin install - this makes it foolproof.

    After install (or Reset) expedite all Windows Updates including Optional until no more are offered. Then import any drivers from the PC maker's Support Downloads web page for your model that are newer, or branded instead of generic. The most basic thing we need to learn to maintain a PC is how to keep the latest manufacturer's drivers current. Windows drivers are rarely enough.

    Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

    ____________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  5. Anonymous
    2023-03-01T10:14:45+00:00

    Update drivers & bios from that PC maker, or mobo maker if a self buid

    3 people found this answer helpful.
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