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Update constantly fails two of the latest versions have failed, it states it couldnt install so i reverts back to the previous OS

Anonymous
2023-03-03T21:58:02+00:00

Windows 11 22H2 KB5022913 Fails to update as long as the previous version is early Feb. It keeps failing and now I cannot install any new windows updates, i need a solution. I have attempted to restore health and sfc scan now on the command prompt as well as manually downloading the latest windows update file and they keep failing at the same stage when i restart my computer and it installs partially then shows there's an error as shown in the image below (not from my laptop but same error). Anyway, to work around it, I have already blocked the initial windows update that didn't allow me to install i.e the first update where this issue occurred but even then I still cant install the update after it, which is the abovementioned latest version.

Processor Intel(R) Core(TM) i7-10610U CPU @ 1.80GHz 2.30 GHz

Installed RAM 16.0 GB (15.7 GB usable)

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

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  1. John DeV 162.6K Reputation points Independent Advisor
    2023-03-03T22:32:23+00:00

    Hello youssefbenaida,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Please try the following methods below.

    **Run the Windows Update Troubleshooter

    https://support.microsoft.com/en-us/windows/win...

    **Make sure Windows Update and Background Intelligent Transfer services are available and running.

    Press Windows key+R to open Run then type: services.msc

    Press Enter to open Services app

    Double-click Background Intelligent Transfer Service.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    Double-click Windows Update.

    If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

    **Reset Windows Update Components

    https://www.elevenforum.com/t/reset-windows-upd...

    If the issue still persists, please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

    https://answers.microsoft.com/en-us/windows/for...

    Few things to check on the PC

    **Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting

    **Disable or uninstall any 3rd party Anti-Virus program to prevent it from interfering with the upgrade

    Kindly let me know if this helps or if you have any further concerns.

    Kind regards,

    John DeV

    Independent Advisor

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    3 people found this answer helpful.
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  2. John DeV 162.6K Reputation points Independent Advisor
    2023-03-04T07:07:43+00:00

    Hello youssefbenaida,

    Great, I am happy that worked. If you do not have any concerns, feel free to mark only the response that helped you as most helpful and have a moment to rate my support I would appreciate it. This will help other people who are facing the same problem.

    You are most welcome. Stay safe and have a great weekend!

    Kind regards,

    John DeV

    Independent Advisor

    2 people found this answer helpful.
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  3. Anonymous
    2023-03-03T23:30:55+00:00

    Thank you the issue has been solved after resetting Windows Update Components

    1 person found this answer helpful.
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