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Incompatible driver Zamguard64.sys no way to delete or update

Anonymous
2023-03-16T22:57:39+00:00

all it shows me is driver verison 0.0.0.0 the product name ZAM and thats it even running a couple cmd commands didnt help no provider name or class name or published name just those things memory integrity is off and i want it to be on no clue where this driver came from I also have tried auto run and went into device manger and looked for the driver and can not find it.

Windows for home | Windows 11 | Devices and drivers

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  1. _AW_ 67,206 Reputation points Volunteer Moderator
    2023-03-16T23:08:59+00:00

    Have you ever had Zemana Antimalware installed? If it's still installed, uninstall it.

    Open Command Prompt as administrator. Enter the following three commands, one by one - press enter after each.

    sc stop ZAM_Guard
sc delete ZAM_Guard
del /f /q c:\windows\system32\drivers\zamguard64.sys

    Restart your computer

    30+ people found this answer helpful.
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  1. Anonymous
    2023-03-16T23:25:41+00:00

    this fixed my problem i never downloae this antimalware though no clue where it came from but this did fix my problem thank you

    4 people found this answer helpful.
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  2. _AW_ 67,206 Reputation points Volunteer Moderator
    2023-07-22T01:14:07+00:00

    Your issue is different. If the file: C:\Windows\System32\Drivers\zamguard64.sys no longer exists, then the threat has been remediated. What you are seeing is a bug, where Windows Defender flags things because of their presence in detection history.

    To resolve the issue, delete the DetectionHistory folder from:

    C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service\DetectionHistory

    Note:To see the ProgramData folder and subfolders,  make sure you are showing hidden files and folders.

    • Windows 10: In File Explorer, select the View tab > check (tick) Hidden items
    • Windows 11: In File Explorer, select View > Show > check Hidden items

    Restart your computer and run a quick scan.

    3 people found this answer helpful.
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  3. _AW_ 67,206 Reputation points Volunteer Moderator
    2023-07-13T06:00:42+00:00

    Run that command from an admin Command Prompt not Powershell.

    3 people found this answer helpful.
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  4. _AW_ 67,206 Reputation points Volunteer Moderator
    2023-04-15T00:09:02+00:00

    Uninstall Zemana Antimalware or any of its other rebranded names, like Malware Killer, STOPzilla AntiMalware, Malwarefox

    2 people found this answer helpful.
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