Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.
I understand the issue you have, there is nothing to worry I am here to help, the issue is caused by Hybrid Shutdown and the Fast Startup feature, it is also caused by corrupted system files, and for us to fix the issue, kindly follow the steps below:
Method 1. Turn off Fast startup
Press the Windows key + R then type in:
powercfg.cpl
Then hit OK
On the left pane click "Choose what the power button do"
Click "Change settings that are currently unavailable"
Uncheck Turn on fast startup (recommended) and click the Save changes button.
Restart the PC and check.
Method 2. Run system file checker.
On Powershell(admin), copy, paste, and enter each command below:
sfc /scannow
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Once done restart the PC and check.
Method 3. Do clean boot:
A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.
- In the search box on the taskbar, type msconfig and select System Configuration from the results.
- On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
- On the Startup tab of System Configuration, select Open Task Manager.
- Under Startup in Task Manager, for each startup item, select the item and then select Disable.
- Close Task Manager.
- On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.
Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...
Let me know how it goes and I hope that helps.
Bernard