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Bluetooth Audio Choppy/Stuttering With Windows 11!! I have searched high and low on the internet for a solution, none worked

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Anonymous
2022-12-09T04:28:12+00:00

I am beyond frustrated, i spent good money on a brand new PC only for my bluetooth devices to not work, none of them. The audio is choppy, think of a bad cd skipping, that's what my Bluetooth audio sounds like all the time! It is not my bluetooth devices that are the issue, i tested it out with my iphone/ps4/etc. and the bluetooth devices work perfectly fine, its windows 11 for a fact. I've tried updating the bluetooth driver, uninstalling it, among many other things and nothing has fixed it. I even had the best buy customer service team try to fix it, they took control over my pc remotely and still no fix. I have been unable to use my bluetooth speakers, headset, etc since i bought the PC (months!!). And i've done plenty of online searching and it seems like a lot of people have this issue, why has this not been reolved yet? What is the fix?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-05-31T21:48:06+00:00

    I had the same issue.

    If your motherboard has the connection for WiFi antennas, then your Bluetooth antennas are going to be these. Make sure they are attached correctly. As you mention your computer is new, probably this would be the issue.

    Otherwise I'd recommend to buy an USB Bluetooth antenna and see if the issue persists. If so, it's something with your system

    Thanks man, finally my headphone are working!

    You are a life saver, I was thinking as well the antenna was only for the wi-fi.

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  2. Anonymous
    2023-03-12T15:14:04+00:00

    thank you so much I had the same problem with my bluetooth headphones and I got crazy about it but your feedback was a great answer to me and walla it's working perfectly now so thank you again sir >>>

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  3. Anonymous
    2023-07-09T21:52:35+00:00

    Hey all, I had the same issue with the audio cutting out on my with bluetooth devices. My issue was that I am using the mobile hotspot feature (though this might be true of any wifi connection) and it was interfering with the bluetooth signal.

    I fixed the issue by going into the device manager > network adapters > and then right clicking on my wifi adapter and under advanced you can go to the property named preferred band and changing the value to 5GHz.

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  4. Anonymous
    2023-08-10T15:34:50+00:00

    I found a solution that worked for me. Credit to u/LolCate on reddit 6 years ago!

    1. Open settings and go to Bluetooth & devices > Devices
    2. Scroll down to “More devices and printer settings”.  Click this to open “Devices and Printers”.
    3. Right-click your headset (Xbox Wireless Headset under Multimedia Devices for me) and select “Properties”.
    4. Select the “Services” tab, uncheck “Handsfree Telephony”, and click “Apply”.  I had to turn the headset off and on again, and voila!  Good sound!

    This should be stickied to the top of this thread.
    Resolved the problem with my Soundcore Q45 headphones stuttering immediately.
    The official Microsoft response was entirely unhelpful and bloated with generic language that sounds like it was generated by Chat GPT

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  5. Anonymous
    2023-07-04T00:30:36+00:00

    Holy ****. 2 motherboards and endless hours later, I learn those stupid antennas I don't use cuz I don't use wi-fi, are ALSO for BT. Fished them out of the MB box, hooked 'em up, everything works great!! Now time to change about 172 settings back lol. Thank you, thank you,. thank you

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