Error with PUR-UserAlreadyOwnsContent

UPDATE: This is now happening on every computer in our home, so we no longer can enjoy any games that involve enhancements involving in-app purchases. And again, this hasn't been a problem for years of game-playing, it only happened when we performed the latest update.
Since there appears to be some confusion, I wanted to reiterate:
A) We attempt to make an in-app purchase.
B) We receive the message telling is that we already have purchased the item in question.
C) We KNOW we have already purchased that item, AND it does show up in our order history.

*The problem is that the items in question are meant to be purchased more than once, and we have never had a problem buying them more than once until now. I am NOT saying that we purchased something but are not getting it. I am saying that we are not allowed to make a purchase based on the fact that we have bought that item previously, when in fact that item should be allowed to be purchased more than once.
This is like going to Starbuck's to buy a coffee, and having them tell you that you can't buy a coffee because you already bought one yesterday!

I bought minecraft java and bedrock deluxe and i only have bedrock and when i click on java buy now it pops up an error that it is already bought

Hello Davidk03,

I noticed you said that the same problem is happening on every computer now, so I suggest you contact the chat agent to see if your account is being restricted.

Click on the link below to fill in your problem and contact a Chat agent.

Contact - Microsoft Support

Enter your question on this page and click "Get Help", or click "Contact Support" at the bottom of the page.

Best Regards,

Lenka-MSFT| Microsoft Community Support Specialist

I am in Chat right now, and so far I am getting the same amount of help, which is none.

Hi Lenka,

Thanks for the quick response! The problem is that I DID already make the purchase the purchase it says, but I should be able to make that same purchase over and over again, not just once. Normally it will show in my order history multiple instances of purchasing the same item, but now since the latest Windows update I am getting this error the second time I try to purchase any of these items (and they are all things that I should be able to purchase multiple times).
I don't want to create 3 or 4 new Microsoft accounts a day just so I can play a game that has worked fine literally for years until this last Windows update.
I want that problem to be fixed, I don't want to have to go through an elaborate workaround constantly, it defeats the purpose of a game.

Thanks,

Chris

Hello Christopher H_RI,

Thanks for using Microsoft products and posting in the community.

I understand that you get a PUR-UserAlreadyOwnsContent error after buying something from the Microsoft Store,which may occur when you try to install or update an application or game that you already own or have installed on another device. You can try these steps to resolve this error.

• Log out of your Microsoft account and log back in
• Check your order history to make sure you have successfully completed your purchase

If you are still having the same problem, try buying again by changing your account and logging into the Microsoft Store.

If you don't have another account on your system try creating a new local administrator account to sign in.

Click here Create a local user or administrator account in Windows for more detailed.

Please feel free to let me know if you have any further updates, thanks.

Best Regards,

Lenka-MSFT| Microsoft Community Support Specialist