I keep getting blue screen after opening genshin impact

Hello Dave, 

Genshin Impact runs a check for file integrity after one has logged in. Deleting mhypbase.dll leads to corrupting the game for it throws an error after launching and logging in and asks to delete and reinstall the whole game (which can be rather troublesome if your Wifi only allows 6 MB/s and your reinstall therefore takes more than three hours). Deleting mhypbase.dll solved the bluescreen error but not in the way I wanted to - I would like to fix the error and play again. After game reinstall, the error still showed up. In case you ask, I updated my system and my drivers as a first try to get rid of the error but it didn‘t work. 

I also read about “a user writing“ suggesting to disable Kernel-mode Hardware-enforced Stack Protection which may be effective but - in my opinion - is not recommendable. It would be like tearing down a whole layer of protection of your PC but a small hole in it is all we need here. It seems accecptable to me to turn it off every time I want to play and turn it on again afterwards but only as a last resort before deleting the game.

I think that it would be sufficient to tell kernel security check (that’s where the error comes from according to its name) to exclude the contents of the directory Genshin Impact\Genshin Impact game and its subdirectories from its check. I am asking for the whole folder because 1) I don‘t know which files or file activity are causing the kernel security check failure and 2) there are more files in the folder that suggest having a protective purpose towards the game or against cheating, like HoYoKProtect.sys and mhyprot3.Sys.

Is there a way to do that? Could you tell us what to do in detail? 

I already tried finding out how to do it and stumbled upon the idea of booting into safe mode but got stuck when I opened system control > security and maintainance (if this sounds fishy to you, it may be because my OS runs in German and I don‘t look up every name). Maybe this direction could lead to solving the issue in a less dirty way than turning off a security aspect.

Thanks for your help so far and in advance.

I've been having the same issue with Genshin Impact. I deleted the mhypbase.dll file and my game launches now, but will not let me log in to my account. It keeps giving me error 31-4302.