I have attached a link below on how to set up the minidump. Hopefully, there will be a minidump to review soon. It does up speed up the process of finding what is wrong.
https://windowsreport.com/enable-minidumps-on-w....
In the meantime here are a few things you can try.
Since you are having a problem with the graphic card, let's start with them.
You will want to make sure your computer is currently up to date.
This can be done by typing update in the search on the taskbar and opening the page.
Update the computer. Click on additional or advanced options on the same page and update if necessary.
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Uninstall and reinstall the Graphic drivers
Please type Device Manager in the search and open the page.
Click on Display adapters. You should now see the Drivers.
You will want to right-click on the Display driver and uninstall it. (Do not delete the NVIDIA Drivers if equipped on your computer).
Then restart the computer. Windows will reinstall the driver and many times fix the problem.
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You will want to go to the NVIDIA website and download the most recent drivers. I have attached a link below to their website.
https://nvidia.custhelp.com/app/answers/detail/...
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If you continue to have a problem, go to the maker of your computer such as Dell, HP, etc. It is their responsibility to make sure your computer has the proper drivers so their computer will work with Windows. You will want to download the most current Display Adapter drivers. Their support can assist you if you have a problem.
Please let me know if you continue to have a problem.
Best Wishes,
Cindy
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