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Error: AsusSetup does not support this Operation System; WNT_6.2P_64

Anonymous
2023-04-13T17:49:39+00:00

Hi i have w11 64bit and i bought Asus tuf gaming B650 plus wifi motherboard. When i try installing new drivers from official asus website -> pop up window saying app does not support OS WNT_6.2P_64. So i dont have proper driver for wifi adapter and cannot use it and even windows update cant find one. Tried reinstalling drivers, restarting, my asus app, checked bios for enable wifi controller.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-04-14T06:57:39+00:00

    You know what helped, installing Realtek driver from official website, there are 3 drivers for same motherboard.

    Consider this done, thank you.

    3 people found this answer helpful.
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  1. DaveM121 871.8K Reputation points Independent Advisor
    2023-04-14T07:03:00+00:00

    Hi Jan, I am glad you have found a solution, great troubleshooting, well done!

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  2. DaveM121 871.8K Reputation points Independent Advisor
    2023-04-14T06:42:36+00:00

    Hi Jan,

    Thank you for that information, click your Start button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  3. Anonymous
    2023-04-14T05:54:39+00:00

    Nope it doesnt help.
    I was trying to download wifi driver from this : TUF GAMING B650-PLUS WIFI｜Motherboards｜ASUS Global

    What Asus support utility you mean? MyAsus? AMD Software Adrenaline?

    I have both, it doesnt resolve the problem.

    My Asus diagnostic tool saying there is wifi problem.

    Error i am getting from their drivers:

    Screen of my broken network adapter driver:

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  4. DaveM121 871.8K Reputation points Independent Advisor
    2023-04-13T18:26:31+00:00

    Hi Jan,

    I am Dave, I will help you with this.

    1

    Click your Start Button, then just type Task Scheduler and press Enter

    Task Scheduler Library-Asus

    Delete task on the right side with Asus number

    Restart your PC.

    2

    If that does not resolve that error, are you downloading the individual driver installers manually from the Asus website, or using the AsusSupport utility?

    I need to try one of those installers, please provide a link to the support page for your device on the Asus website.

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